“Alice Lin did an exceptional job in seeing to all aspects of the sale of my property, including promptly notifying me of the status of all inspections, repairs, and other details that arose during the escrow period. She is professional, knowledgeable, and efficient. She is an excellent communicator such that I felt I was in th … e loop at every step along the way. Alice has a great personality and a cheerful disposition. I would highly recommend her to anyone in need of a top real estate agent in Orange County” Read More ▾

Alice Lin

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“Chris is a true professional. Knowledgeable, honest and friendly. A “must have” for sales in Laguna Woods.”

Chris Framan

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“It was a pleasure working with Alyce! She is professional and knows her market. She did a great job for us!”

Alyce Leonhardt

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“Very efficient, effective and knowledgeable professional, would recommend Tina Chao.”

Tina Chao

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“Tina worked tirelessly to help me find a property that met my needs and preferences—and in my budget. The inventory for buyers was minimal. She scouted out properties and ultimately found one that accommodated my needs and wants. She answered many questions and was able to recommend specialists I’d need along the way, and was … kind and always willing to go the extra mile. I recommend her highly” Read More ▾

Tina Chao

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“Alice was invaluable in the sale of this coop. We couldn't have done as well with any one else. She kept us informed all the time. She was on top of all issues and told us what she did to fix them. Honestly, we don't know what we would have done without her.”

Alice Lin

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“very good knowledge of the local market”

Susan Walters

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“Tina Chao was an absolute pleasure to work with as a buyer's agent. We just closed on a house in Laguna Woods Village for our parents who currently live in New York. Tina helped us coordinate the purchase and escrow process without our parents needing to fly out to handle things in person. She worked with us very closely to help … us help our parents navigate the entire process. During the search process, Tina made special accommodations for us to view houses during the short window when our parents were visiting us. She was an excellent tour guide and informant about what it would be like for our parents to live in Laguna Woods. She even helped us sell our very hesitant dad on the idea of moving to the West Coast. I give my highest recommendation for working with Tina in the Laguna Woods area” Read More ▾

Tina Chao

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“Lisa Mills excels at every step of the process. She has exceptional local knowledge of market conditions and was able to help us determine the perfect timing for the sale. She understands the nuances and challenges of selling a property within a highly regulated HOA setting and navigated the process for us through multiple in … spections and signoffs which ensured a smooth closing. Lisa's guidance through the negotiations with the buyer were handled with our best interests always at the forefront. The results were exceptional. The house sold in 7 days for $50,000 over list. Lisa's communication skills are top of the class. Her communications are professional and always clear, informative and appropriate. Throughout the process she ensured that we were informed. Lisa Mills has exceptional patience! We were working with my 88 year old mother and she took the time needed to ensure that my Mother was informed even though this involved scheduling extra time for meetings so that my Mother could ask questions. Lisa even thought to print the price-comps in extra-large print so that my Mother could read them herself. There is one word for our experience working with Lisa Mills and that's OUTSTANDING! In the past year, I have personally worked with Lisa on two transactions, one as a buyer and most recently as a seller and in both instances Lisa was superb. She understands the intricacies of both sides of the transaction equation and adeptly guides you through the process. Lisa makes buying and selling a house fun rather than a chore” Read More ▾

Lisa Mills

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“She is knowledgeable of the area and is living in the area for quite years, she is relaxed and helpful and gave me all information I needed. She was not pushy and I could decide and compare to chose the property I like. Her husband also helped because he and me have the same native language. He is a licensed realtor too. I high … ly recommend both of them when you want to deal with real estate especially buying a property” Read More ▾

Kitty Platt

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“Chris Framan is an amazing realtor. He spent plenty of time with us before listing the home and during the sale. He was constantly in communication both by email and phone during the process of listing and sale. He took time to come to the house to correct a water leak when we couldn’t. I highly recommend Chris for his thoro … ughness and knowledge of the market” Read More ▾

Chris Framan

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“We were aware that selling a house in Laguna Woods was often complicated, and we were looking for an agent who specialized with Laguna Woods and was familiar with the rules and regulations regarding home sales. I think I found Kitty Platt on a Yelp page or Google page that listed "20 Best Real Estate Agents in Laguna Woods." K … itty and Amir were both very helpful and patient. We had a lot of questions, and they took the time to answer them all” Read More ▾

Kitty Platt

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“We purchased a house from Tina on 4/2022. She is a superb agent, who worked tirelessly in helping us to process the entire transaction. She was very knowledgeable about the local market, and always accessible by text/email/call. We felt extremely comfortable working with her because she is very detail orientated. After the closi … ng, she assisted us in finding contractors and completing the lease agreement. Overall, we were very grateful for her expertise and assistance” Read More ▾

Tina Chao

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“Holly Downs is beyond anything we could hope for in all ways! Absolutely recommend her 100% !!!”

Holly Downs

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“Once I decided Laguna Woods would be where I would spend the next chapter of my life, we (my daughters and I) realized we would need a knowledgeable and reputable realtor to help us. After speaking with a few people who we knew had worked with realtors in Laguna Woods we were referred to Kitty Platt. Our entire experience was … excellent. Kitty took us out to look at homes and helped us really understand the area. She was very organized and patient and helped educate us on the entire process. The last home I looked at on my first day out looking was one that I loved...and I made an offer. My offer was accepted and with Kitty's help the Escrow process was a breeze (even navigating the Association Approval process). Kitty was extremely responsive whether via email or a call. I am a very happy customer and I highly recommend Kitty to anyone looking for a home in Laguna Woods” Read More ▾

Kitty Platt

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“The meeting with him was pleasant and clear The sale went on with professional handling The procedures were clear We really appreciate Albert's assistance.”

Albert Hsu

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“Alice Lin did an excellent job and I would highly recommend her. She is very patient and considerate.”

Alice Lin

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“Susan was wonderful to work with. She was respectful that I was grieving the loss of a loved one and gave me the time I needed before placing the condo on the market. Once it was listed, she communicated with me regularly and made everything run smoothly. She went above and beyond to help me get the property ready to sell. She i … s very knowledgeable of the Laguna Woods market. I would highly recommend her” Read More ▾

Susan Walters

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“Teri May has always been there for me and I like that she's so good at what she does!!!!!!!!!!!!!”

Teri May

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“This review is for a residential lease. Holly was recommended by Linda Lysko as an expert in Sales and Leasing. I could tell from our initial contact that Holly was an expert in knowing the market, lease rates, and working with the association. Her positive energy and can-do attitude also came through on the initial call. Ho … lly did a excellent job with all aspects of the lease and always worked and/or responded quickly with regards to taking photos, yard sign, multiple on-line listings, finding prospective lessees, documentation, documentation with the association, and closing the lease. She provided detailed advice and tips on preparing the property and referred me to a reasonably priced, quality painter. Holly did a great job with interfacing with the association and Leasing office. She really knows the documentation and approval process. She also called the Maintenance dept. to address a repair needed in the carport which is in another bldg. The work by the Century 21 Rainbow Reality staff was timely, clear, and accurate. Both Holly and the Century 21 Rainbow Reality staff did a fantastic job! I highly recommend Holly and the team” Read More ▾

Holly Downs

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“Keep it up Alice, I'll see you on the next search / purchase.”

Alice Lin

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“And I will refer Holly Downs to anyone who needs a realtor.”

Holly Downs

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“Holly has the combination of a friendly, open personality and an expert technical knowledge of the real-estate process and of her target community, Laguna Woods, coupled with a great conscientiousness that makes buying a property a very pleasant experience.”

Holly Downs

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“Holly is the best agent we have dealt with in six moves in the last 9 years. Very accommodating and friendly together with professional competence and keeping on top of the process. That the listing agent was in house seemed to facilitate negotiations This was an easy purchase in a difficult environment (HOA), much better tha … n we expected, having been in escrow on another Woods property last October” Read More ▾

Holly Downs

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“He is knowledgeable,dependable and reliable.”

Chris Framan

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“Lisa is an experienced and professional agent who knows the area extremely well and has great insight as to what buyers are looking for. An extremely smooth transaction as Lisa Mills pre-empted any issues that might have come up.”

Lisa Mills

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“Amir and Kitty made buying a house as painless as possible. Amir was very patient, showing us several properties until we made up our minds. Kitty and Amir were very efficient, getting all the paperwork prepared for us, organizing inspections, dealing with our mortgage brokers, and the escrow company. We could always get hold of … Amir when we had questions and he was very knowledgeable and helpful” Read More ▾

Kitty Platt

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“I have done business with this office for a few years now in leasing my co-op. I was introduced to Ray Chen by Patricia Eckard who helped me previously. I felt good using the same firm since they were familiar with my property and I trusted Patricia's suggestion. Ray Chen has turned out to be an amazing contact. He is prof … essional, efficient, totally accessible and we have felt that he has always had our best interests at heart. I will use him in the future for whatever transactions we need and wouldn't hesitate to suggest him to anyone interested in real estate transactions in Laguna Woods. He feels like a good friend! So thankful Patricia introduced us” Read More ▾

Ray Chen

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“Very good experience. Liz is knowledgeable and experience. She excel with Custer services. We will refer Liz to our friends.”

Elizabeth Collins

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“Beth worked hard to facilitate the purchase of our new home! She was always available for any questions or concerns and knowledgeable on all aspects of the sale. I highly recommend Beth Coombs for any home sales in Orange County!”

Beth Coombs

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“Chris Framan was my mother's realtor. She passed away unexpectedly in 2021. Chris stepped in and took care of everything during an incredibly difficult and dark time for our family. We are grateful for his patience and support through the process of selling my mother's unit in Laguna Woods. Chris knows the intricacies of working … in and with Laguna Woods resulting in excellent customer service. I would highly recommend Chris Framan to anyone looking to buy or sell” Read More ▾

Chris Framan

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“I am 92 years old and I dreaded the thought of having to go through selling my home. My two daughters were helping me but they have jobs and were limited with their time. Chris Framan made it so much easier for all of us and it was clear from the start that he genuinely wanted the best for us. As I have mentioned before, Chris … Framan is very professional and a gentleman. Sincerely, ” Read More ▾

Chris Framan

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“we would use him again it all work very well we enjoyed working with him”

Chris Framan

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“Chris was very understanding of the situation regarding my mom moving out of state and my handling the sale from a distance. He made it all work smoothly. We had a successful listing and closing process from a distance.”

Chris Framan

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“Chelsea was an amazing sales agent. She was extremely professional throughout the process. Always available to answer my many questions. Did a excellent job marketing and negotiating through multiple offers to secure the best option for me. I'd definitely recommend her to family and friends”

Chelsea Henry

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“Holly was wonderful to work with. She listened to my needs, and she was very timely with attending to all matters connected with this property. She was very polite, knowledgeable, and professional. I will seek her help for any future real estate needs I may have.”

Holly Downs

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“Chris Framan was such a pleasure to work with! His communications with me were always timely and clear. He is extremely professional and made selling my home go as smoothly as possible.”

Chris Framan

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“Scott knows the local market very well and delivers on what he says......Very honest and very hands on.......”

Scott Thorpe

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“Extremely knowledgeable and professional. Great job and good experience.”

Chris Framan

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“If you are thinking of moving to the Laguna Woods area Chris Framan would be an excellent agent to contact. He knows all the ins and outs of the community and explained it well. He was very attentive to my questions and needs in selling my mom's home. Overall, he made our sale as easy as it could be.”

Chris Framan

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“Kitty Platt was a pleasure to work with during my search for a new home. I had visited this area before but it's always different when relocating from elsewhere. She shared a lot of information about the local area, and was able to offer tips and recommendations about areas where I might enjoy living. Kitty was very flexible … and responsive when I requested a tour of a property on short notice. She answered my questions usually the same day, or within 24 hours at the most. I appreciated her experience in helping me through the closing process, which is different here than where I was living before. All in all, I felt Kitty was knowledgeable, dependable and fun to work with” Read More ▾

Kitty Platt

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“Very helpful navigating a new environment of senior community”

Debra Aitkens

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“Chris has been a visible presence in the neighborhood for several years, and his monthly newsletters with local sales information were helpful in keeping us informed on this very specialized local real estate market. Chris' knowledge and efforts in preparing the house for showing, managing the showings, and negotiating with b … uyers' agents resulted in rapid sale for greater than our asking price. We highly recommend Chris to anyone buying or selling property in Laguna Woods Village” Read More ▾

Chris Framan

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“Amir did such a great job for me,taking me to all houses of interest. He was always available when I needed him! He was very aware of local neighborhoods: and what they have to offer to me specifically. He helped with negotiating the price And related decisions.Expert attention to details. Amir is very kind And very patient. A J … oy to work with” Read More ▾

Kitty Platt

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“Susan Walyers is very professional and prompt to respond whenever I called her.She made the whole process of selling the property feel smooth like she was holding my hand while crossing a busy street.She is also very patient and empathetic.”

Susan Walters

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“It went so fast it made my head spin. Marina gave us good advice.”

Marina Power-Kohout

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“I would recommend Teri May to all my friends & relatives she gave us all information about community she was easily Approachable easy to communicate”

Teri May

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“We saw a property on Zillow and inquired and Kitty responded to our inquiry and followed up. Talked with another broker who put us on list to get emails for Laguna Woods properties but she was not responsive. Any time we had a question, Amir always got back with us quickly. We spent most of our time in Laguna Woods with Amir … viewing properties, talking about properties and you can not go wrong with this team in my opinion. Laguna Woods is a unique place to buy property and this team has a special expertise and knowledge (they live there) to help buyers navigate thru all the processes that do not exist outside of Laguna Woods which is really important” Read More ▾

Kitty Platt

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“Kitty did an excellent job for us. we like kitty, she is nice and knowledgeable! kitty is very helpful and she's good at explaining things!”

Kitty Platt

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“Totally satisfactory”

Alice Lin

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