Our clients speak volumes.

Our client testimonials describe what has been, and our promise of what is to come.

Paul Batten

“Ed Young (and Susan Walters) did an excellent job. They really know the Laguna Woods market inside and out. They are both very professional and they streamlined the process and got us the price we wanted. I highly recommend working with them.”
Ed Young

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Jeffrey Rathaus

“We couldn't have been more pleased with Chris Framan's performance as our listing agent for our home in Laguna Woods Village. Chris is incredibly knowledgable about the community, sales history and current market conditions in the community. We had already moved out of the area when our house went on the market. As our agent, Ch ris consistently went above and beyond what was required of him, providing excellent service to get the property sale ready, giving us recommendations and meeting with repair professionals, contractors, estate sale companies and the HOA for us, to expedite the process, always with great communication. Our family has bought and sold numerous properties in our time, usually with top agents we have been very satisfcied with, but no agent has ever performed the level of service that Chris Framan did to get our Laguna Woods home to closing. We can't recommend Chris more highly than we do. We recommend him without any reservation or hesitation. Thank you, Chris” Read More ▾
Chris Framan

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Jeff Sacks

“Chris Framan helped with buying of the apartment, worked with my sister - the tenant - to be comfortably placed, helped with the conversion into a rental property and then ultimately the selling of the property. He managed inspections, craftsmen, permiting, etc., and always kept me abreast of the situation every step of the way ! A wonderfully reliable and 'go to' resource for anyone wanting to transact in the Laguna Woods area. Super satisfied” Read More ▾
Chris Framan

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Justine White

“We hired Holly due to her expertise with Laguna Woods. Upon meeting her and going over our requirements, we could quickly tell she was trustworthy. Holly has been so helpful and sensitive to our difficult situation, we truly couldn't have had a better experience.”
Holly Downs

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A Sirmay

“Personable and knowledgeable of her territory. Willing to assist and answer questions.”
Martha Surbida

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Bill and Pat Crist

“Chris Framan was very responsive to our first call to talk with him about the possibility of selling our home of 18 years right through to the notification of our excrow closing. We couldn't have hoped for better service or for a better outcome than an offer for $10,000. above listing price. We were very pleased in all aspect s of what it took working with the Laguna Woods Village to complete all necessary steps to obtain approvals. He is a very dedicated and hard working agent. We are very well pleased” Read More ▾
Chris Framan

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Anna Chou

“Tina Chao was very professional, highly prepared, sincere and knowledgeable about the market. She was a pleasure to work with. I highly recommended Tina Chao. She is awesome!”
Tina Chao

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Veronica McClellan

“Having bought many homes in various states over the years, Lisa was the most knowledgeable and professional realtor we have ever encountered.”
Lisa Mills

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Dolores Gitlin

“Tanya Mcelhaney was a wonderful person to work with. She answered questions quickly, made suggestions based on what I wanted to see, and gave good background information on Laguna Woods. She is very patient and has a nice sense of humor. I'm very happy with the outcome of my search with Tanya.”
Tanya Mcelhaney

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Delwyn and Connie

“We were 100% happy with Lisa's handling of the sale of our property! She is knowledgeable, professional and willing to take full charge in all areas of the sale. She was right on with all recommendations for preparing the home for sale, pricing, promoting, etc. We are located out of state and depended on her to take full charge in all areas and she did not let us down! We are very appreciative and blessed to have had Lisa Mills successfully sell our property” Read More ▾
Lisa Mills

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Charlie Cavett

“Chris was very patient with me during this frustrating time. We had a lot of ups and downs but he was always positive and attentive to my needs. He took care of everything that was ever needed and kept me up to date with what was going on - the good news and the bad. He got me through it and sold my place, I am very grateful for his kind help and seeing this to the end!!” Read More ▾
Chris Framan

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Hatsuko

“Alice did a superb job and took the lead without hesitation to ensure that my property would sell quickly. Alice handled many aspects that normal realtors would dismiss and helped to calm my nerves with such a big decision. Thank you!!!”
Alice Lin

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John Glebaucis

“Ter May is one in a million. She went above and beyond what was expected from day one. My brother, Peter, and I work for a celebrity so our expectations are high. Teri May exceeded them from the get-go. She knows what the current buyers are looking for and helped us achieve that. Teri knows the rules of Laguna Woods and sold my Dad's property in record time and the buyer is so happy and so are we. She is amazing and we highly recommend her expertise and willingness to help throughout the process. We highly recommend her for anyone buying or selling in Orange County, you won't be disappointed. Susan, Peter and Joh” Read More ▾
Teri May

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Frederick Lau

“Nice and have personal touch, responsible”
Tina Chao

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Peter Lin

“She is very knowledge about Laguna Woods Villiage properties. She is patient and helpful. I definitely recomemded her to anyone looking for properties in LWV.”
Alice Lin

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Marilyn Putman Bows

“Linda Johnston went way, way over the top to help me on the sale of this co-op which is very different from a regular house or condo. It was even more difficult because I live in Texas and I never came out there to help her. She clearly communicated items that needed to.be done. We discussed every item by phone, text, email et c. She came up with creative ideas and solutions. She worked her heart out to help me get all items out of my co-op. She helped me in so many different ways. She was always available in a cheerful manner. Her follow up was superb. She was on top of all that needed to be done and never gave up. Believe me she is the best realtor your company could have and that a Seller or Buyer could use” Read More ▾
Linda Johnston

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Jeanne

“Chris was very easy to work with and always responded quickly. He made a crisis, traumatic situation most joyful and easy. I was very happy, beginning to end, that Chris managed and advised with our best interests in mind. He got it all done, escrow included, within 30days. Bravo!”
Chris Framan

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Jon Busse

“I have bought/sold over 25 homes and Lisa is one of the best agents I have ever worked with.”
Lisa Mills

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Sheri Howells

“My rental/lease search and experience was amazing from start to finish. Another realtor from a different agency had given up on my specific needs and told me it wasn't going to happen. Holly never gave up and instead dug in harder. Holly found the absolute perfect place for me. There were some hurdles along the way which Holly n avigated with ease. I was kept informed every step of the way. You know you're working with a true professional when it seems as though everything falls into place with ease. That sense of ease is a true reflection of the skill, knowledge and experience of someone who knows their business inside and out. Even after the agreement was signed Holly provided a step by step guide to the ins and outs of becoming acclimated to my new home and community. I still refer to that guide on a regular basis. I highly recommend Holly” Read More ▾
Holly Downs

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Lois K Rubin PhD, MFT

“I'm very impressed with Chris Framan's Professional knowlege & performance as my Realtor. I've experienced a very positive Real Estate Listing, Showings, Sales & Escrow experience with Chris' Professionalism. I have appreciated Chris' attention to details & our frequent communications with eachother. I'm also del ighted to have gotten to know Chris as a Friend & I look forward to maintaining our Friendship & our Professional Relationship. Thanx for everything Chris. Blessings Dr Lois Rubin PS Angel Loves you & misses you & your tummy rubs. ” Read More ▾
Chris Framan

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Willie Phillips

“We found Chis to be kind, caring, integral, knowledgeable and easy to work with. He is very wise and doesn't oversale the property. I could go but I'll close by saying this; Chis is going to sell the house we are moving from.”
Chris Framan

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William Doran

“Holly worked very hard, and without her there would have been a strong chance that the closing would have been delayed or the property fall out of Escrow.”
Holly Downs

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Macke Donald

“He did every thing possible to make sale and keep buyer and sell up to date”
James Macke

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Janet vatave

“Excellent realtor. Chris Framan is very knowledgeable and keeps on top of things.”
Chris Framan

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Sang Shin Kim

“Ray Chen was always on top of everything and always available. Answered all the questions and concerns I had and was always helpful and friendly throughout the process. Ray was very pleasant to work with and always a professional. Thank you for everything Ray.”
Ray Chen

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Michael Williams

“Beth Coombs is a consummate professional. Her advice and service were outstanding. Unlike some other realtors with whom I've dealt, she didn't disappear once the sale went into escrow; she took the iniative to call and advise me on the process every step of the way. She has a very thoughtful and helpful approach that eases th e stress level inherent to a real estate purchase. I recommend Beth without any hesitation at all” Read More ▾
Beth Coombs

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Glennda Adair

“Maureen McMahan is the hardest working realtor I have ever met! Her knowledge of real estate, sense of pricing, and noting details that buyers will consider were spot on! She is also good at "thinking outside of the box" and a great person to have fighting for your best interests!”
Maureen Mcmahan

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Sunny Chen

“Ray was very trustworthy, kind, helpful, and easy to work with. I would recommend him to all my friends.”
Ray Chen

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Joseph Zhao

“She is very professional and has a high sense of responsibility. She helped me find the most suitable house for us and I am very satisfied. If someone around me plans to buy a new house, I would recommend her as an agent without hesitation.”
Tina Chao

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Dr. James Hornbuckle

“I have dealt with many real estate professionals over my career! None of them compare to the effort, attention to detail or the total quality of service that Lisa provided! Each time I had another question regarding my purchase, Lisa had already anticipated the question and had the answer! For example, when it came time to make the final offer, Lisa had already developed the winning strategy which worked exactly as we had hoped! Finally, Lisa Mills is the kind of person and professional that I would want to welcome in my home! I would not hesitate in recommending her to anyone looking for the consummate real estate professional” Read More ▾
Lisa Mills

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Sheila McGonegal

“Lisa Mills was recommended to us by friends who worked with her on the buyer side. We needd a selling broker for a unit in Laguna Woods. Lisa was a pleasure to work with. We ran into a situation that involved the HOA and her professionalism and relationship with HOA personnel resulted in a quick and satisfactory outcome. Lisa seems to be respected by all parties, a testament to her knowledge and her trustworthiness. I highly recommend her regarding Laguna Woods properties” Read More ▾
Lisa Mills

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Linda Provost

“We couldn't have asked for a more competent, thorough, professional, knowledgeable, patient, diligent, and helpful real estate agent. He guided us every step of the way.”
Chris Framan

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Teri S.

“Holly Downs checked all the positive boxes for me in selecting a realtor. Her confidence in guiding me through the process/guidelines/policies of selling my co-op in Laguna Woods were spot on. Her calming nature was reassuring when I needed it the most... I would highly recommend Holly for anything that you might need in the r eal estate process. 5 Stars ... Holly... thank you again! Teri S. Laguna Woods, C” Read More ▾
Holly Downs

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SueAnn and Steve Bullock

“This was a tricky tenant situation. The manor needed to be sold, tenant needed assistance and Liz Collins went ABOVE AND BEYOND to accomplish that goal in a VERY timely way. Her communication skills, combined with knowledge and expertise with other property professionals was EXACTLY what we'd hoped for and needed. We cannot o verestimate the excellence of her service” Read More ▾
Elizabeth Collins

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Jenny Hansen

“Chris was just wonderful. He kept working to solve various issues that arose. He kept communicating all the time and his recommendations were fantastic”
Chris Framan

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Jenifer Williams

“Alice knows her stuff! While she is the consummate RE professional she is also down to earth, honest and accessible and a true joy to work with.”
Alice Lin

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Amanda Moe

“Lisa is very professional, personable, caring and had me in her best interest. I highly recommend her to anyone who is looking for an outstanding realtor who goes above and beyond her duties to make sure all aspects are covered. She was there for me during the whole process.”
Lisa Mills

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Ellen Sayo

“Tanya is very professional. I admire her knowledge of the market she serves. She's quick to anticipate needs that may arise from a buyer's perspective. Tanya is helpful. She has a cadre of helpers one may need in relation to real estate. Overall, my experience with Tanya has been pleasant. I have made a friend in Tanya. I recomm end her highly” Read More ▾
Tanya Mcelhaney

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Billy McFadden

“I would absolutely recommend Lisa Mills to anyone that needed an experienced agent. She was extremely easy to work with and very knowledgeable about the current market . The closing of escrow could not have gone any smoother!!”
Lisa Mills

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JJ

“Holly was great, she helped set and stage the property to show its potential.”
Holly Downs

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Connie Stewart

“Lisa Mills provided a trustworthy and professional relationship from our initial conversation through the close of escrow. Her years of real estate experience, knowledge of the community and genuine interest in assisting her clients is a clear recipe for a successful outcome. I highly recommend Lisa Mills for anyone's real estat e needs” Read More ▾
Lisa Mills

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Soosan

“Bieng new to Laguna Woods Village with no expereince dealing with HOA, Amire went beyond his duty to accomodate me with hehlping me . I am a property manager myself andhave dealt with purchase and sale of porperties. Amir made this transactins one of the easiest I have dealt with. Thank yu Amire. Soosan”
Amir Kharrazi

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Harry Kim

“In selling my mother's home in Laguna Woods, it was important for me to find a realtor who had a substantial amount of selling experience within in Laguna Woods. Lisa Mills is consistently rated as a top seller in Laguna Woods and in working with her, I understood why. She understands the nuances of the Laguna Woods real estat e market and helped develop a competitive pricing strategy that allowed me to sell quickly. We were able to get multiple offers and received the best price for my mother's home. She was also able to navigate the challenges in dealing with Laguna Wood's HOA and help get to closing. I sincerely recommend Lisa for anyone who wishes to sell their property at Laguna Woods” Read More ▾
Lisa Mills

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Juanita Huynh

“I am an out of state owner and the unit was rented out for a few years. Therefore my unit needed a lot of care and repairs. Alice was high recommended by a good neighbor who bought her unit through Alice. So I called Alice. I felt at peace after talking with Alice. Alice promised to find experts to take care of all the things needed to be ready to sell the unit. Alice is knowlegable with LW HOA procedures and requirements too which made everything goes very smoothly. Alice kept her promise and delivered. She took all the stress away from me and made my life easy. The sale of my unit is a dream come true experience. Alice' performance exceeded my expectations” Read More ▾
Alice Lin

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Darla

“Chris is a great agent. He performed beyond expectation!”
Chris Framan

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Austin Liu

“Do I have anything good to say about Holly Downs? Let it keep it simple. Efficient-Sensible-Seamless-Customer Service Holly helped me not only with my first time buying a property, but also with selling. Throughout both processes I felt well supported with just the right amount of hand holding where needed. She was a pheno menal communicator from start to finish; I never felt confused or out of the loop. If you want customer service, go to Holly Downs; wherever she is serving as a realtor” Read More ▾
Holly Downs

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Janice Keeney

“Ray Chen did everything he could to make this purchase and move easy for me. He went above and beyond what any other agent has ever done for me in my long life of buying and selling many homes. He became a true friend who cared about the outcome of this move for me. He is a man of honor and I had so much confidence and trust in him” Read More ▾
Ray Chen

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Janice Keeney

“Ray Chen went above and beyond in every area which made my move stress free which might have been very difficult if not for having Ray Chen as my agent and Century 21 Rainbow Realty as my RE company.”
Ray Chen

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Iris Frances

“I can't say enough about how wonderful it has been to work with Holly Downs in securing a long-term rental in Laguna Woods Village! She is professional, smart, kind, patient, thorough, supportive... I could go on & on! While retained by the owners of this beautiful co-op apartment, Holly guided me every step of the way throu gh the rental process. She has always been redially available and advocated on my behalf when appropriate. Holly, a resident of Laguna Woods Village, has also gone to great lengths to familarize me with the community and make my transition from the east coast an easy one. At every turn, she has gone over and above to support all of our needs. It has been a joy to work with Holly” Read More ▾
Holly Downs

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Centurion Award

Buyer
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.” Read More ▾

Beth Apocada - Community Service

Buyer
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.” Read More ▾

Bob Ring - Community Service

Buyer
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including: the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!” Read More ▾

Richard Davidson - Community Service

Buyer
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”

Mimi Walters - Community Service

Buyer
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”

Diane L. Harkey - Community Service

Buyer
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”

Moving? Know the value of your home …