Our client testimonials describe what has been, and our promise of what is to come.
“This is the fourth transaction I’ve done with Tanya and would never think of using anyone else. She’s the best and I always know I’m in good hands. She’s an expert in everything Laguna Woods and she makes the whole experience easy and fun! Everything is always taken care of in a timely manner. I never have to worry. Century … 21 is the best” Read More ▾
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“Very knowledgeable; quick response to calls; willing to help with paper work; available beyond office hours; courteous and considerate”
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View the profile for Kitty Platt
“We met Susan Walters when we were searching for a seasonal rental in 2016. At the time we made clear that we were not ready to purchase, but she remained helpful in securing seasonal rentals in 2017, 2018 and 2019. We particularly appreciated that she addressed our buying questions, even though it was far in advance of our dec … ision to finally buy a property. In the buying process she remained ever helpful, and it is worth noting that we live out-of-state and finalized the purchase without ever seeing the property in-person. At one critical point in the buying process, circumstances prevented Susan from being locally available and she engaged a business partner on our behalf that permitted the buying process to go forward seamlessly. I think there is one more property purchase in our future in Susan's market. We hold Susan in high personal and professional regard and will undoubtedly ask her to guide us through that purchase process as well” Read More ▾
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View the profile for Susan Walters
“Chris Framan did a great job in finding our new co-op house in Laguna Woods and guided us through the Process very well. Thank you.”
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View the profile for Chris Framan
“Rosemarie Moriarty has been the agent we have chosen to represent us in the sale and purchase of a number of Laguna Woods properties for our family members and ourselves, for many years. Her professionalism, competence, knowledge of the Laguna Woods market and regulations, and calm, helpful demeanor have been outstanding. Ev … ery characteristic listed in the survey above, regarding character and personality, fall into the excellent category for Rosemarie Moriarty, in our dealings with her. We would like to comment on the performance of two other key players in the sale and purchase of our properties. The first is Lori Wurzel, Branch Manager and Sr, Escrow Officer for Granite Escrow. It is evident to us that Lori is extremely experienced and knowledgeable in her work. She expedited our escrow in a timely fashion, and with a personable and likable manner. The other key player was Victoria Selley; Rosemarie's co-agent. Vicky stood in for Rosemarie when needed, and did a great job” Read More ▾
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View the profile for Rose Moriarty
“Melanie Callahan was friendly and helpful and yet extremely professional and competent. It was a very lengthy escrow and process but she was on task always and did what was necessary to assure the completion and success of the sale. Her years of experience are a great benefit to a client. I believe she is successful because of … her experience and dedication to her clients. I would highly recommend her” Read More ▾
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View the profile for Melanie Callahan
“We chose Susan Walters because the website she and her father have established is outstanding. That, coupled with the fact she is a Christian, is why we specifically chose her.”
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View the profile for Susan Walters
“Kitty helped me get the location that I wanted.”
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View the profile for Kitty Platt
“Patricia Eckard is a consummate professional who did an amazing job of getting us the best selling price for a home inhabited for over 50 years. As the seller, my Mom, had to move into assisted living precipitously in another part of the state before the home could be listed, Patricia took care of many crucial details regarding … readying the property for listing. This included finding painters, stager, termite company, and meeting them for work, and even did some repairs and landscaping herself. She worked seamlessly with someone hired to help clean out our family home too. What a treasure to a family in need of extra help during a difficult time AND all during a pandemic! She will go the extra mile for her clients. We will be ever grateful for her outstanding work!! Our home sold for over asking price in less than two weeks!! Patricia is truly all one could hope for in a realtor and more: professional, responsive, efficient, creative, connected to other needed vendors to get properties ready for listing, compassionate, patient, knowledgeable....the BEST” Read More ▾
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View the profile for Patricia Eckard
“We worked with Kitty in the past and had an excellent experience. We really appreciated Kitty’s knowledge of the area and her attention to detail. Kitty was always professional, accessible and extremely patient. Kitty Platt and Amir Kharrazi were an absolute pleasure to work with. This was the third transaction they helped … us with. We couldn’t have gotten through it without their knowledge, expertise & support. They truly went above and beyond the call of duty to help us” Read More ▾
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View the profile for Kitty Platt
“Look no further, Chris Framan will get the job done. Listen to him and list your property with him. We purchased the home for my wife's parents and owned it for 5 years. I made the mistake of listing the property for 5 miserable months with a well known competitor. Desperate, I asked my trusted escrow officer who she would r … ecommend. She said Chris Framan. He had a ratified offer in 24 hours of hitting MLS and he guided it to a successful closing without further concessions. I needed an excellent agent to steer my property to its final disposition, while I was miles and hours away, and he did the job. I could have saved 5 months of HOA dues while remaining vacant by choosing him in the first place and not being fooled by his know nothing, do nothing, competitors” Read More ▾
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“Tina performed over snd beyond my expectations. She did an excellent job in helping me find a home in Laguna woods and had a better understanding and was sensitive to my needs in finding a home. I would strongly recommend because of the excellent service of Tina.”
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View the profile for Tina Chao
“Kitty Platt is hard-working, very reliable, available, on top of things every step of the way, knowledgeable about the area, willing to do whatever needs to be done to be of assistance. She is patient with her client but knows how to get the deal done. She has a professional attitude and is extremely personable and easy to get a … long with. Relaxed yet dedicated approach, a pleasure to be with. Her understanding of Laguna Woods Village, its homeowners associations and the market in general is exceptional. She is a good negotiator and advocate yet amiable with and knows other agents and communicates well with them so she makes things work. She kept me well-informed, frequently communicating with me and keeping the process going.She has a large range of contacts to do anything you need help with- locksmith, handyman, painters, inspectors- she can refer them to you. And her escrow is right next door- so convenient.She helped me buy this property a few years ago and now she just sold it so I can say she is an outstanding agent for both sides! Immediately after I asked her to list it, I was amazed at how efficiently she got the whole campaign going-flyers, open houses, youtube tour... she gave excellent advice every step of the way and I had total confidence that she was managing the sale superbly- I was in great hands! Extremely trustworthy, always available and immediately communicates and takes care of anything that comes up. A lovely person as well! Her location at Century 21 has excellent, convenient offices well equipped and spacious; excellent reputation in the area. I was so impressed with the entire way Kitty Platt handled everything and got 2 offers for me within a few days! Will call her again for any future transactions” Read More ▾
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View the profile for Kitty Platt
“Melanie Callahan listened to what we said , both with words, and with actions. She listened attentively to some of my husbands often told stories. She was our friend, as well as our real estate lady. Melanie was available and informed at each stage of our transaction. She was well informed about what needed to be done, and when. … I will certainly recommend Melanie Callahan to anyone seeking a home in Laguna Woods” Read More ▾
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View the profile for Melanie Callahan
“Tina is extremely efficient, shares information clearly and timely, goes above and beyond of what is expected of a realtor. I really enjoyed working with her and would recommend her to friends and family.”
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View the profile for Tina Chao
“Beth was very energetic and aggressive but friendly and personable in her approach which I liked a lot. She had worked in Laguna Woods for many years and had experience in various situations. This was very helpful when we encountered some difficulties with the buyer and their agent. Her many years of experience in selling u … nits in Laguna Woods was really helpful. She went out of her way to make sure we were being protected and not taken advantage of by the seller and agent. I was very grateful for all of her efforts. I would not hesitate to recommend Beth to anyone who needed a real estate agent to sell their property” Read More ▾
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View the profile for Beth Coombs
“We couldn’t have asked for better Agents. Kitty and Amir truly go above and beyond the call of duty. They are professional, knowledgeable, and a pleasure to work with. We are completely satisfied and would refer Amir & Kitty without hesitation. They were a pleasure to work with. You are fortunate to have Kitty and Amir as … part of your team. We also appreciated the work Century 21 did as well. Thank you Amy! Thank you Amy and Century 21 transaction coordinator. We appreciate you and your expertise” Read More ▾
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View the profile for Kitty Platt
“Awareness of issues unique to the Laguna Woods community All excellent reviews self explanatory Some aspects of the sale were hindered by extenuating circumstances... Covid crisis, limitations with showings, Laguna Woods admin shutdown, dropping comparable and sale prices, inspection schedules, etc. No reflection on Century 21 … or Melanie's effort” Read More ▾
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View the profile for Melanie Callahan
“Lisa Mills is exceptional in her professionalism and communication. She carefully weighs all sides of an issue and helps guide even the most difficult decisions - having navigated us through our sale at the height of the Covid-19 stay-at- home orders. We consider her work extraordinary. She also made enormous efforts to help us … prepare the home for sale, providing vital recommendations for contractors, best design choices to help the home look fresh and upscale, and coming up with solutions every step of the way” Read More ▾
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“Tina is a true professional and we had an excellent home buying experience working with her. She goes above and beyond for her clients and we couldn’t thank her enough!”
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View the profile for Tina Chao
“Alice has been responsive to my calls and email messages and get back to me ASAP. She is nice and always willing to help, she will make the arrangement to make the deal a reality. I find her an excellent agent and would recommend others to work with her.”
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View the profile for Alice Lin
“We felt confident with our decision to buy after Beth provided an excellent understanding of our options and the market”
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View the profile for Beth Coombs
“Since it is imperative to have a broker with a high level of local knowledge I would look no further than Debra Aitkens. Simply put, without Debra this purchase would not have happened!”
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View the profile for Debra Aitkens
“She is caring and knowledgeable. In particular, she understood our requirement and was very responsible. Good advice and excellent timing. We would like to express our big thanks to Lisa, Thank Lisa so much for all her efforts on this property for the last whole year. She made everything smoothly and successful. We really app … reciate all she di” Read More ▾
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“Lisa Mills was very knowledgeable with the area and challenges when dealing with the HOA and city requirements. Her competence made the sale seamless. She made a stressful transition clear smoothly and kept me informed throughout. Lisa's contacts through the sale provided prompt, trustworthy information and she handled all the … roadblocks with ease. I highly recommend her to anyone looking to sell or purchase a new residence” Read More ▾
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“I highly recommend Tanya as a conscientious and diligent agent for the client. She performed perfectly for my purchase.”
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View the profile for Tanya Mcelhaney
“During this time of COVID restrictions Lisa has followed the protocol not only of the state/nation but special requests by sellers and agents to protect everyone involved. Although agencies were using limited staff at this time Lisa kept in constant communication with everyone Truly appreciate all her efforts”
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“Chris is amazing... so professional and courteous. Always answered phone calls or texts immediately. I highly recommend him.”
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View the profile for Chris Framan
“Alice Lin is the consummate, professional Real Estate Agent. Simply put, she "just does it"; she makes things happen. She is thoroughly knowledgeable with Laguna Woods properties, HOA requirements and nuances. If one needs an experienced, trustworthy, and dedicated agent, who is respectful and committed from beginning to end, … then Alice would be among the best and will not disappoint” Read More ▾
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“Gerri is a great representative for Century 21. Love her work ethic and positive attitude!”
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View the profile for Gerri Keysor
“Lisa sold my property in Laguna Woods Village during the COVID lockdown. A very challenging time to be selling. She helped me with so many details that would have required me to drive over an hour each way if I'd had to handle them myself. Lisa recommended very good, and reasonably priced, vendors who completed work requested b … y the buyers promptly. I am 100% satisfied with the representation my house received, including the professionally shot photographs and advertising. In addition, Lisa was spot on in her recommendations for pricing and what work should be done in advance of listing. She is also a very good negotiator” Read More ▾
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“I would be happy to have Tina as my agent if I buy another residence nearby.”
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View the profile for Tina Chao
“The very best sales person I have ever worked with .”
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View the profile for Rose Moriarty
“Chris was the most knowledgeable of the area and presented a solid marketing plan Chris went above and beyond on all aspects of the transaction and brought together a top notch team to handle title and escrow Chris handled all aspects of the sale including several permitting issues with the highest level of professionalism … Fantastic, would highly recommend Chri” Read More ▾
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“I live 1600 miles from the property Chris was selling for us. I had complete confidence in his handling of the sale including negotiations and details about showing, inspections and especially the unique requirements of Leisure World. We have worked with eight realtors over the years -- I was in the Air Force so we moved a lot … . Our experience with Chis was clearly one of the best if not the best given how far away we were from the property. I don't know how we would have done it without him. Our property had some difficult issues associated with it that involved structural and geological inspections. At any point our buyer might have been scared off the sale. I believe it was Chris' skill in handling the situation that saved the sale in the end. I believe we were very fortunate to have him representing us. I cannot imagine finding anyone better” Read More ▾
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“He effectively communicates and markets properties in Laguna Woods.”
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“Tanya McElhaney did an excellent job for our family. She was persistent and patient with our requests. We enjoyed the buying process and although we were shopping during a crazy market situation, I credit Tanya for getting us into the perfect home.”
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View the profile for Tanya Mcelhaney
“She was fantastic with everything”
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View the profile for Beth Coombs
“Melanie was very professional, knowledgeable and tenacious. I could not have got through the sale without her constant support. Everything turned out to our satisfaction. The Broker - Manager Amy provided excellent support and understanding. With Melanie's constant assistance and guidance the sale went through with difficult … Buyers. From the first meeting that I had with Melanie I know that I was in excellent hands” Read More ▾
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View the profile for Melanie Callahan
“For anyone wanting to buy or sell property Gerri Keysor is in your corner and will give you the attention and advice on what you need to sell your property. Sometimes it requires work on your part but it gets the job done! She is a great person to work with! I can’t recommend her high enough! Thank you , Gerri. Job well don … e!!” Read More ▾
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“Lisa Mills is a gem. We love her cheerfulness, professionalism and knowledge. She sets a very high standard of excellence.”
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View the profile for Lisa Mills
“Chris Framan did an amazing job for us. He is very professional, ethical and knowledgable about what we were interested in. His communication skills are excellent, and he was excellent at keeping us posted on every issue in our transaction. We recommend him most highly and would definitely use him again for our real estate ne … eds” Read More ▾
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“Chris Framan was mentioned to me by a dear friend who had bought and sold houses in Laguna Woods using Chris. Upon meeting Chris, I was immediately impressed with his local knowledge, professionalism, and his honest approach. Chis was always available, within minutes, with return phone call or text reply. And he is a closer!”
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“Beth Coombs has been my realtor for over 20 years handling my home when I was just part time resident due to still working, the sale of a small co op and the purchase and selling of this condo due to my relocation. Beth has a local knowledge of Laguna Woods that is invaluable to buyers and sellers. She goes over and above for … her clients when others might walk away if a problem arose. Beth would be the only one to work on my behalf for a real estate transaction. She is honest and trustworthy and always has her clients best interest in mind! Beth did an outstanding job from listing to the closing! I believe Century 21 Rainbow Realty is the best representing Laguna Woods properties! Buyers and sellers” Read More ▾
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“Working with Liz was wonderful! The fact that she lives in Laguna Woods Village herself was reassuring and very helpful. She was easy to be in touch with and returned calls promptly with answers to our questions. We’re very grateful! Ron and Teri”
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View the profile for Elizabeth Collins
“Lisa made this home purchase easy. She was on top of everything, responded immediately on all questions and was so helpful finding the best location and style of home to fit our needs. Lisa was a joy to work with and I would certainly use her again as well as recommend her to friends. She also was great help in understanding … local “rules” as we are relocating from out of state. Lisa really made a dream come true for us. We were struggling with how to transfer out of state into a new home and she made it happen” Read More ▾
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“She is very helpful and accommodating. Would recommend her to others. She responds very quickly to all my concerns and acts quickly.”
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View the profile for Tanya Mcelhaney
“Chris's knowledge of the area was excellent and I highly recommend him for your agent!”
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View the profile for Chris Framan
“Susan Walters is an exceptional real estate agent!! When we talked with another agent who used to serve this area, Susan was THE realtor he recommended to help us. She stayed on top of all details throughout the buying process, and we were particularly impressed by her consistent timely communications with us as out-of-state buy … ers. Whenever we needed her, she was there! She was our local representative in every way, coordinating not only with the inspector, sellers' agent and title company, but she also coordinated with our daughter, who lives an hour away and was involved in helping us find the property. She was available whenever we or our daughter had questions or needed information. She did a video-chat walk thru a couple times for us at our request and was very helpful in communicating with the sellers' agent, which in our case really helped keep the purchase on track. Susan has a great personality and is very likeable and kind, which is important when negotiating with other folks. We think she is awesome, and if you choose to use her as your real agent, you'll not be disappointed!! Can't recommend her strongly enough!” Read More ▾
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View the profile for Susan Walters
“Thank you for employing such a great agent! I have had the most pleasant experience dealing with Lisa! She went above and beyond the “Call of Duty” to get the job done. She was very professional and can write some of the best detailed professional business emails if have seen in a long time! Thank you Lisa! Great working wit … h you! Keep you the great work” Read More ▾
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View the profile for Lisa Mills
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your … office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.” Read More ▾
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older … adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.” Read More ▾
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including: … the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!” Read More ▾
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”
