Our client testimonials describe what has been, and our promise of what is to come.
“My husband and I would always seek out Lisa for any purchase we woukd make as she is the most effective and knowledgeable agent in the area. She makes everything easy and enjoyable. We recommedn anyone considering selling or buying int eha area to select her as you will dind it to be an amazing and easy experience!”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“I chose Lisa Mills for her experience in Laguna Woods, but found that she had experience in my South Orange County area as well. I was happy to have her sell my home and help me with a Laguna Woods purchase. She made the sale and purchase easier than I had imagined it would be. Lisa provided excellent service from start to fin … ish. She provided very good advice on doing a home inspection before listing to address all repairs required. It made the sale process much easier. She attended the inspectors meeting to help me understand the repairs and what needed to be done to get the best price for my home. She was honest about the issues needing to be addressed in my house but did so in a way that I could hear and did not feel judged. Just practical information to ensure a good selling price. She also provided referrals or suggestions on how to get the work done. Lisa was so easy to work with. She was always one step ahead of the questions I would ask about the listing, sale, escrow, and moving process. I appreciated her timely and detailed communication and education. She was also very supportive through the stressful process and decision making. I couldn't be happier. I would definitely recommend Lisa and Century 21 Rainbow Realty” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Tina is the best agent in the area! I have never worked with such an experienced, patient and responsible broker. From the time my parents rented a place in Laguna Woods until they bought their own house, Tina has been patiently recommend the right unit for us. Even if there is a small problem after the house is moved in, Tina a … lways came to solve the problem in person. We are lucky to be her clients” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“Lisa Mills was recommended by a friend. As soon as I met Lisa, it was clear that she had experience selling homes in Laguna Woods Village. Lisa had confidence in sharing the steps necessary to list the home as soon as possible. Lisa understood what was necessary to sell the home quickly. Lisa was friendly, knowledgeable and help … ful from the start. Lisa Mills was thorough in all aspects. She is a true professional from start to finish. Lisa explained her plan for showing the home to prospective buyers and kept me informed, as promised. The printed sales brochure of the home was beautiful, which featured each room and lovely views of the home. When the home sold, Lisa Mills kept me informed and updated each step of the way, from escrow to closing. The home closed on time and on the date scheduled. I'm so thankful everything went smoothly and give all of the credit to Lisa Mills. I highly recommend Lisa Mills to sell your home” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Lisa is a total professional who listens to the client, provides timely info and suggestions as needed. We were happy with our first deal with her 2 years ago and found this one even better.”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Susan always kept us up to date and was excellent in getting us through the process of making the selection of what we had in mind to purchase. She was very helpful in explaining the things we would expect after making the decision on a property. She always followed up in a timely manner with answers to our questions and concern … s during the purchase of our new home. She was very good at anticipating thing that we had questions of, and usually called us with the information before we asked the questions” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Susan Walters
“I have no idea, I only know that Lisa is awesome, the best, beyond great!”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“I was overall satisfied with Tina and definitely recommend her”
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“After interviewing three other realtors, I chose Lisa Mills based on her track record, a business recommendation, and her professionalism. I wanted someone who understood our community and had the ability to navigate all the rules and regulations and as a resident, she did. Her "get it done" attitude matched my own and that was … a big factor for me since I was not there during the process. Lisa was on task and responsive throughout the sales cycle. We faced several challenges during the listing period with buyers backing out, but Lisa kept focused and ultimately we found a buyer and made it to a successful closing. Lisa listened to our concerns throughout and made sure the property was secured and monitored as we were no longer living in the condo. Everything was handled professionally and efficiently and we would use Lisa again if we decided to sell our other property there, recommend her if asked by our friends, or should we decide to return to the community in the future” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“We really liked her laid back attitude. She was not pushy in anyway. This is our fourth home purchase and it was probably one of the easiest. Lisa is so nice and easy to work with. I love her down to earth style. Everything went smoothly. We felt like she actually cared about us. Thank you, Rose and Kevin”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Kitty was very knowledgeable about Laguna Woods Village which was essential. She was very helpful in assisting me to find the right house for me. Kitty was very accommodating to my schedule and showed me a lot of houses before we found the one I bought.”
Testimonial data verified by RealSatisfied
View the profile for Kitty Platt
“Lisa is a professional. She sold 2 houses for me upon my mothers passing during a very difficult time for me. We had open communication, with great support in a timely manner. She took care of everything because I live on the East Coast I would recommend her to everyone.”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Holly Downs has been exceptional in every way. Incredibly organized and professional, she has anticipated every concern I have had each step of the way. More importantly, she made me feel as if I were her most important client. No question was unanswered, no request on my part was too much to fulfill. I guarantee you she will … be giving 150% of her expertise, effort, and undivided attention to make the sale of your home the success you want it to be” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Holly Downs
“I had complete confidence in Kitty.”
Testimonial data verified by RealSatisfied
View the profile for Kitty Platt
“Beth knows this area and how the market is doing. She is excellent at her job and a good person.”
Testimonial data verified by RealSatisfied
View the profile for Beth Coombs
“Amir is a very intelligent realtor with a great sense of humor. We enjoyed working with him very much”
Testimonial data verified by RealSatisfied
View the profile for Amir Kharrazi
“My experience working with Tina was exceptional. I would highly advise anyone looking for real estate services hire her. She is knowledgeable and a hard worker. Her accessibility and good listening skills have made her a true professional.”
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“Lisa understands our community and our needs. She is patient, kind and caring. We need more realtors like her. Thank you Lisa for making this move go so smoothly!”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Excellent feedback and positive comments from my referring friends due to her past experiences with Tina. Tina is very thorough and thoughtful throughout the purchasing process. A kind and considerate agent. Very professional, easy going, and a responsible person. She took excellent care of our needs. Most of the time exceed ou … r expectations especailly we don't live locally in Aliso Viejo. Excellent agent! 5-stars service! We will definitely refer Tina to our friends and family! Thank you, Tina” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“Alice is a very warm and smart lady, who has professional experience with her expertise cater to her clients needs. She is an excellent realtor. Thank you so much for her help in dealing with all kinds of problems during the remodeling process and I appreciate your help.”
Testimonial data verified by RealSatisfied
View the profile for Alice Lin
“Patricia Eckard was the perfect realtor for us. She was professional and personable and always handled any questions directly. I would highly recommend Patricia to others looking to purchase a home in this area. Patricia is a great representative of Century 21! She was always open, friendly and was willing to show us any pro … perty that we wanted to see” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Patricia Eckard
“We have used Alice before and loved how she handled every aspect of selling a property in Laguna Woods. She is a true professional!! Two days after the initial listing meeting with Alice, we received and accepted an offer. Amazing quick, no-hassle sales agreement. Alice is a great communicator who is always quick to respond to … every unexpected situation that can occur during the sale of a property. She possesses all of the attributes a client would want to have in a realtor. We love her!! We've performed four transactions with Century 21 over the past years and have always had an awesome experience” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Alice Lin
“Amir went the extra mile in helping us identify a potential home. He was always available and responsive to us. The added bonus of working with Amir is his wonderful personality and patience, in addition to his professional knowledge and expertise..”
Testimonial data verified by RealSatisfied
View the profile for Amir Kharrazi
“In would always call him first on anything regarding real estate”
Testimonial data verified by RealSatisfied
View the profile for Chris Framan
“Amir and Kitty are outstanding real estate agents. They went above and beyond what I expected, even after I purchased my home. This is a testament to their professionalism, dedication, and commitment to their clients. Here are some specific examples of how Amir and Kitty went above and beyond: • They were patient and understandi … ng, even though I couldn't commit to purchasing a home right away. • They were available and responsive throughout the entire process, even when I had to reconnect with them a few years later. • They helped me find contractors, make appointments, and attend there when I couldn't be there due to work obligations. • They even helped me purchase the parts needed for the repairs. These are just a few examples of how they to helped me purchase my home. They are truly exceptional real estate agents, and I highly recommend them to anyone looking to buy or sell a home” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Amir Kharrazi
“Teri is wonderful! She was a great help to me in taking care of the property inside and out. (I live 1 1/2 hours away.). I am very pleased with Teri's customer service! It was helpful to have an agent that is knowledgeable about property in Laguna Woods Village.”
Testimonial data verified by RealSatisfied
View the profile for Teri May
“Lisa Mills is the best agent I have dealt with in my 50 years of buying and selling property!”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Alice was referred to us by my parents whom Alice had helped 7 years ago. My parents were so impressed with Alice's dedication and genuine concern for her clients that my parents insisted that I had to contact Alice for this purchase. NOW, I can see why my parents were so persistent and I am grateful that I had the opportunity … to work with Alice. Alice is definitely one of the most informative and all around realtor that any home buyer or seller could have on their side. She was always within reach to answer questions and concerns that I had no matter the time or the day. I truly appreciate all of her efforts in helping us find the right home for our parents, guiding us through the escrow process and HOA guidelines, finding the right contractors to fix up the home and helping my parents settle into their home. I truly believe that this process would not have been possible without Alice's help. She will definitely be my realtor for all my needs. I would recommend her to anyone without any hesitation!!!! Alice's understanding the Laguna Woods' market was stellar. She knew precisely how to I should offer for the house with the seller accepting the price without negotiating. Her connection and relationship with escrow company made the purchase as smooth as can be and we were able to close in 25 days. Although I was too far away, Alice hired and inspected the house for us, giving us a sense of relief. Without Alice, we wouldn't have found the gem hidden in Laguna Woods. We were looking at all the wrong places until Alice led us to our home. We are definitely grateful beyond these words” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Alice Lin
“I initially called Lisa because she had a listing in the area I wanted to purchase. As a fellow agent licensed in another state, I wanted someone who was knowledgeable in the area I was looking to purchase. Lisa was that person. Lisa went above and beyond during escrow to assure a smooth transaction. She met us in person and w … alked us through the process of requirements we needed as a resident through residential services. She brought us fans and obtained a portable air conditioner for us through her vast contacts as we spent a week painting and cleaning during a "Heat wave". She also was kind enough to bring us lunch one day and consistently checked on us. Lisa stayed in contact when some issues arose even after agency ended at closing. She will become a trusted friend during the process. She is a wealth of knowledge and experience and I would not hesitate to recommend her for anyone looking to buy or sell in Laguna Woods” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Amir Kharrazi was great! He knows this area very well, understood what I was looking for, and filtered all the rest to save me time. He always explained things to me as a new home buyer, so there was never any time I didn't know what happens next during this complicated process. I would strongly recommend him to anyone buyin … g or selling property in OC” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Amir Kharrazi
“I’m incredibly pleased with the service I received from Tina Chao for my home purchase.”
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“Amir was very responsive & definitely knew the area. Kitty & Amir we're wonderful to work with. Amir was available every time we wanted to see a place, his communication was excellent. He gave us the pros and cons of various places but always respected our views.”
Testimonial data verified by RealSatisfied
View the profile for Amir Kharrazi
“We cannot thank Teri May enough for helping us through the sale of the coop unit in which our mother had lived so many years. Her professionalism and experience led us through a frustrating market, and her sense of humor kept up spirits that were already low. Our unit was not easy to sell, but Teri's suggestions over the course … of process, even minor ones like adding a potted plant, were spot on. She became a friend as well as an agent, one of the many reasons we would recommend her” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Teri May
“As a repeat customer, Holly Downs and her Century 21 staff once again provided excellent service in all areas, including research and pricing, preparing the property, marketing, negotiations, and coordinating escrow and permits. All transactions and documents were handled seamlessly, which was especially crucial as we were not … residing in local area at the time. Holly was always accessable and helpful and provided timely communication throughout the process. Her detailed knowledge of the Laguna Woods market, caring approach,enthusiasm and resourcefulness were once again invaluable. I would not hestitate to refer her to friends and family. Many thanks Holly” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Holly Downs
“Lisa was super responsive and professional across the board. She has full knowledge of the fine details involved in selling a stock cooperative and this was absolutely key in making this transaction go as smoothly as it did. We are very happy with our decision to select Lisa as our agent.”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“I chose Chris after searching the internet for a top performer at a company with a strong track record at the Laguna Woods Towers. Once we signed Chris as our agent, he explained things we needed to do to prepare the property for sale. It took us a couple of months to complete everything, but once we did, the property sold at f … ull price almost immediately. Chris did a great job on our sale. Although our condo was probably smaller than most of the properties he deals with, Chris was always patient, responsive and helpful. His knowledge of the unusual Laguna Woods real estate rules was extremely helpful. I strongly recommend Chris to anyone buying or selling property in Laguna Woods” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Chris Framan
“Lisa has been an amazing partner in working through the sale of our property. Her service was above and beyond. We appreciated her knowledge of the area and her suggestions for "curb appeal." She was spot on with her suggestions during our preparation prior to our placing the house on the market. She stewarded the sale from begi … nning to end with a smile and encouragement. I would highly recommend her to anyone in the market for a realtor. Century 21 is lucky to have her on their team. I know I would use her again when the time comes. Her service is absolutely first class. We are beyond satisfied with our results. Lisa is a top notch realtor who cares about her clients. We couldn't have asked for more. Her service is amazing” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Lisa Mills is a perfect agent to get you into the right home, the right location at a price that fits your needs!”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Teri May is an excellent real estate agent that understod our needs, remembers what we liked and don't like and did whatever it took to find the right property for us. Teri understands how to work in Laguna Woods and is very experienced with the real estate market here. She communicated quickly and proactively and was very goo … d at keeping us informed of new listings and details related to the transaction. We were very happy with all aspects of Teri May's performance and would recommend her to our friends” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Teri May
“Tina was very professional and knowledgeable when she was the Realtor of a property we rented. When we decided to look for a place to buy, I researched her listings and as soon as I reached out to her, she immediately responded with a wealth of information. Additionally she accepted that our particular situation was complicated … . That never deterred her” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“Chris Framan is at the top of his game. Competent, responsive, friendly, and knowledeable: Chris gives 150% at all times. Wow. I can't imagine anyone better suited to this profession and with the humanity he shows his clients. This was a painless purchase and I am eternally indebted to Chris for it being so. I don't have enough … praise for Chris or the process he offered me as a home purchaser. He is my hero” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Chris Framan
“Lisa was so very patient with my husband and I. She took the time to show us several places and knew exactly what we were looking for. Lisa is a wonderful broker, I would recommend Lisa to all of our family and friends. Her communication skills are top notch. We really were lucky to have our family friends refer Lisa to us. We w … ere blessed to have Lisa as our broker” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Holly Downs lives and works in Laguna Woods, so is very knowledgeable of this large community which can be very confusing for someone just moving here. She looked out for my best interest when I was looking for a rental and was patient in finding me the right property - which I am very happy with. In addition, I will be lookin … g to buy now that I've gotten some knowledge of the area and am exited and happy to work with Holly to find me the perfect forever home” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Holly Downs
“I have had the opportunity to work with Holly on two separate transactions in Laguna Woods. Her knowledge and attention to detail are exceptional! I would recommend her as a top realtor as she is very knowledgeable and responsive! I would not hesitate to recommend Holly to my friends and family.”
Testimonial data verified by RealSatisfied
View the profile for Holly Downs
“Holly was very knowledgeable of Laguna Woods being a resident herself. Her knowledge was very important and beneficial to us since we are not from this area. Our journey to our home purchase was very seemless thanks to Holley!! Holly just made our home buying experience very easy and enjoyable I would recommend Holly to anyon … e purchasing a home or renting one in Laguna Woods. She is the epitome of professionalis” Read More ▾
Testimonial data verified by RealSatisfied
View the profile for Holly Downs
“Laguna Woods HOA is a challenging aspect of buying into the community. Chris's experience and knowledge helped pave the way. Right at the end of the escrow, he found a solution that resolved the final hurdle to get the escrow closed and on time!”
Testimonial data verified by RealSatisfied
View the profile for Chris Framan
“Lisa Mills cares about her clients. She has years of knowledge of local communities. Wonderful communication skills and no pressure. She asked and remembered everything I was looking for, and always set up showings with incredible time efficiency. I will always recommend her.”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
“Thank you so much for helping me find my new home! Your are the best, Alice.”
Testimonial data verified by RealSatisfied
View the profile for Alice Lin
“1)Provide buyers with accurate and effective information enthusiastically,thoughtfully and patiently. 2)Tina's agent is not only experienced and familiar with all the real estate selling and buying processes in this senior community,she has won the buyer's gratitude and praise! Thank you very much!”
Testimonial data verified by RealSatisfied
View the profile for Tina Chao
“Lisa Mills is an EXCELLENT agent! She is very thorough, detailed and follows up in a timely manner. Every aspect of the purchase was done smoothly. Lisa sincerely cares about her clients professionally and personally. I'm very grateful that I had Lisa for my agent! I would highly recommend her to everyone.”
Testimonial data verified by RealSatisfied
View the profile for Lisa Mills
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your … office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.” Read More ▾
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older … adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.” Read More ▾
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including: … the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!” Read More ▾
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”
