Our clients speak volumes.

Our client testimonials describe what has been, and our promise of what is to come.

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Pamela McDougal

“Lisa has been a vital part of this transaction. She communicates regularly, explains in detail, thorough with the necessary requirements for a successful closing. If Lisa cannot make a showing she has been replaced with comparable professionals. This escrow has been a breeze thanks to Lisa being at the helm. I would most defin … itely refer Lisa and her team to friends, family and neighbors. Please relay my appreciation to a great agent! Pam McDouga” Read More ▾
Lisa Mills
Lisa Mills

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Lito Tiglao

“Holly Down is honest, trustworthy and knowledgeable. She is familiar with the requirements of selling a property in Laguna Woods.”
Holly Downs
Holly Downs

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M. Massing

“Chris was a straight-shooter. He gave us great advice and insights, dealt fairly with us, and never left us feeling sold to or "arm twisted." He was flexible and accessible, and we felt he truly represented our interests.”
Chris Framan
Chris Framan

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Bernard Frogel

“We couldn’t be more grateful for the exceptional service Lisa Mills provided in selling our home. From the very beginning, she demonstrated a deep understanding of the market, crafted a smart and effective strategy, and guided us through every step with professionalism and care. Her attention to detail, responsiveness, and commi … tment to getting us the best outcome were truly impressive. Thanks to her expertise, our home sold quickly and at a great price—we couldn’t have asked for a better experience” Read More ▾
Lisa Mills
Lisa Mills

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Ting-Ting

“Alice was referred to me by a close friend who was also a client of Alice's. Alice understood my criteria of a desirable property very well and has thorough knowledge of the Laguna Woods housing market. I was very lucky to have her by my side as I took the journey of relocating to Laguna Woods! I would definitely recommend Al … ice to my friends and family” Read More ▾
Alice Lin
Alice Lin

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Richard Hertzberg and Christine Ambrose

“Chris was very supportive and helpful throughout the process of acquiring our new home in Laguna Woods Village. His advice was practical and timely. We especially appreciated how promptly he responded to our numerous questions. We give him our strongest recommendation.”
Chris Framan
Chris Framan

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Joyce Auslander

“Chris Framan was very knowledgeable and easy to work with. He was always available to answer questions and did a great job.”
Chris Framan
Chris Framan

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Phyllis Johnson

“Lisa Mills was a delight to work with as well as extremely knowledgeable about the HOA and its requirements. She went above and beyond when I needed to get people in to perform work to satisfy the association requirements prior to close of escrow. I would definitely recommend Lisa to anyone buying or selling in Laguna Woods.”
Lisa Mills
Lisa Mills

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Sandra Van Horn

“Ray Chen was sent by my guardian angel to help me move again. I felt a need to be in an easier to maintain environment but was not sure I could do another move. Ray has been perfect for me, helping me to do it in a way that will not stress me to a state of ill health again. Even though he has many other obligations, he has be … en extremely accessible. I would recommend him highly to anyone I know” Read More ▾
Ray Chen
Ray Chen

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Rebecca Hong

“Very easy to communicate, efficient and work around my needs.”
Alice Lin
Alice Lin

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Rick Eckert

“Sold the house within a week. Sold for more than it was listed for. Exceptional experience working with Chris. He provided great advice and was always available to answer my questions and concerns. Chris is the best Real Estate Agent I've ever worked with. He always went over and beyond what I was expecting.”
Chris Framan
Chris Framan

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K.F.C.

“We were very happy to have selected Lisa as our Realtor, she was recommended to us by a good friend. Her area knowledge, followup, communication and dedication landed us a great offer within the first week. She worked hard and we would not hesitate to recommend her to friends and family - Thank you, Lisa!”
Lisa Mills
Lisa Mills

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Linda Lisko

“Holly Downs was an excellant agent! She went over and above the call of duty. Always there to take the stress off of an owner selling their property. Kept the property (patio) always cleaned from debris, also handled any requested repairs during the sale. I could have not ask for a better agent!! I would strongely sugguest usin … g Holly as your agent. You will not be dissapointed! Sincerely, Linda Lisk” Read More ▾
Holly Downs
Holly Downs

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Shauna Tague

“Working with Holly was like working with a longtime friend—except she also happens to be an incredible Realtor. From our very first conversation, she made me feel heard, supported, and genuinely cared for. She wasn’t just trying to close a deal; she was invested in helping me find the right home and making the whole process as s … mooth (and even fun!) as possible. Her kindness, patience, and honest advice were exactly what I needed. I never felt like "just a client"—I felt like I had someone truly in my corner. I can’t recommend Holly enough” Read More ▾
Holly Downs
Holly Downs

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Jerry Herskovitz

“Holly Downs did a wonderful job. She was knowlegeable and supportive. She sold our property quickly and for a good price. I would recommend her to anybody.”
Holly Downs
Holly Downs

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VINCENT LYLE MELTON

“I never had to opportunity to meet Lisa in person. That in itself is a powerful testimonial to the knowledge, professionalism, and committment in managing the process of selling my home. Lisa handled several unexpected things out of the ordinary during the process of closing escrow, including the difficult task of handling all o … f the paperwork through the Laguna Woods HOA and the speedy recovery from a buyer cancelling a sale on the day of escrow closing to finding a new buyer and handling the resale of the property in a very satisfactory time frame. I would not hesitate to recommend Lisa to anyone considering buying or selling property” Read More ▾
Lisa Mills
Lisa Mills

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Laurie Hill

“Lisa is amazing! I have already recommended her to several Laguna Woods people. She knows how to close and is extremely familiar with the selling process in LW.. I would not hesitate to recommend her! It was a quick and easy transaction. A plus service!”
Lisa Mills
Lisa Mills

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Janet Vatave

“Excellent agent knows the matket and well organized.”
Chris Framan
Chris Framan

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Ann Mantel

“Patricia walked me through every step in the process. With her wealth of experience, she was knowledgeable about the rules and regs particular to Laguna Woods Village, something I particularly appreciated. She was also helful in sourcing her contacts in the community to assist with preparing the unit gor sale. Throughout it a … ll, Patricia kept in communication with me, calling or texting with updates and directions. And she was always responsive to my inquiries. Throughout the experience, Patricia was patient, focused, competent, honest and good humored. She assisted me in this daunting experience with empathy and professionalism. That combination was much appreciated” Read More ▾
Patricia Eckard
Patricia Eckard

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Mary A.

“So glad I found Lisa. Was in a pinch to get my moms house sold and move her into assisted living. Lisa provided expertise in the Laguna Woods area that is essential to getting a deal done. Her networking of who is who and vendors who could assist with my move was amazing. There was no bs and a a straight shooter which I appreci … ate. Awesome working with her and would highly recommend her and Century 21 to anyone in Laguna Woods area” Read More ▾
Lisa Mills
Lisa Mills

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Cullen Stephenson

“We needed to sell our dad's home. Lisa showed empathy and a needed readiness to get to work. She helped us through the grieving process by providing a calm, steady, helpful real estate service. Lisa helped vet the agent to sell the contents, worked us through the opaque and unnecessary Laguna Woods board issues, got permits as n … eeded, advised on needed repairs prior to showing, had capable and reasonably priced contractor suggestions, monitored the contract work (we are not local), kept an eye on the property, and on top of all that ran a good and clear real estate transaction. Lisa went above and beyond, and we're pleased with the sale” Read More ▾
Lisa Mills
Lisa Mills

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Nancy Marsh

“This was the second time I worked with Chris Framan on the sale of a home. He was always a pleasure to work with, always professional, accessable and relates well. I have great trust in his advice. He is clearly very experienced in working with this community. He tells great stories too!”
Chris Framan
Chris Framan

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Cynthia

“Liz went above and beyond to help me in my move from Kauai. It was a very stressful time for me and she was very calming individual. I would definitely recommend her to my friends.”
Elizabeth Collins
Elizabeth Collins

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Sherri

“Martha has a great personality, fantastic customer service skills and is an incredible realtor! She makes deals happen and dreams come true!”
Martha Surbida
Martha Surbida

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Billy McFadden

“Lisa was a pleasure to work with. She was always available to answer any questions or issues that came up during this process. She is extremely knowledgeable about Laguna Woods and navigating through the association. I would strongly recommend Lisa to anyone that is looking to buy in Laguna woods”
Lisa Mills
Lisa Mills

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Susan McLaughlin

“I met Kitty Platt at an open house in Laguna Woods Village. Later, she helped me secure a summer rental in the same community. My goal at the time was to experience LWV and all it has to offer with the future intent of a real estate purchase. She answered all my questions as they arose along with her own experiences as a long te … rm resident. She is professional, knowledgeable and offers a quick response to calls and texts. Amir Kharrazi, Kitty's husband, shares the same great qualities. They are both quick to respond and go the extra mile. Together, they make a great team. With their help my purchase was very smooth. 5 ***** out of 5 ***** review to them both. Working with them together or separate will make your real estate purchase a pleasant reality” Read More ▾
Kitty Platt
Kitty Platt

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Carol K

“HIGHLY RECOMMEND LISA MILLS......I am writing to express the pleasure of working with Lisa Mills, who represented me in the purchasing my home. Lisa came highly recommended from a friend. I am a retired Realtor and very picky when it comes to selecting who will represent me in such an important decision/transaction. Lisa was f … abulous and her knowledge of the market and area was amazing. Lisa not only lived in the community I was looking at, she knew the area like the back of her hand and knew about each specific area and its amenities. Lisa spent countless hours showing me homes and patiently answering all my questions and concerns. Lisa went the extra mile for me, not only with my purchase, but also after. She personally took me to get all my IDs and paperwork for the community I bought into and has answered many questions since my sale was completed. I feel very fortunate to have had Lisa as my realtor. Thank you Lisa, I could not have done it without you” Read More ▾
Lisa Mills
Lisa Mills

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Erin Simard

“Lisa was professional and kind. I trusted her expertise of the Laguna Woods market immediately. I really liked working with Lisa and would definitely recommend her to a friend or family member, you will be in very good hands with Lisa!”
Lisa Mills
Lisa Mills

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Michele and Peter Karlsson

“We can’t say enough good things about what a nice person and agent Teri May is, so helpful, kind, patient, professional, quick to respond, polite and all around a really good person. And we couldn’t have asked for a better agent to work with during an exciting but a little stressful process of buying our condo, she gave us so mu … ch information and went above and beyond; we would definitely work with her again! I highly recommend her” Read More ▾
Teri May
Teri May

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Paige James

“I truly am grateful for the performance of Lisa Mills in selling my parents' home in Hacienda Heights, CA. She was nothing but professional and knowledgeable as she made all aspects of the transaction quite easy for me. I live in Oceanside, CA, so having someone I could trust was of utmost importance. I wouldn't hesitate to r … ecommend Lisa Mills and Century 21 Rainbow Realty” Read More ▾
Lisa Mills
Lisa Mills

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Linda

“We met Lisa before we were really ready to buy, she still took time to help us understand the market and prepare for an eventual purchase. Her depth of knowledge and her integrity impressed us so much that it was an easy decision to engage Lisa when we were ready to buy. The home purchase was complicated but Lisa guided us, and … quite frankly the sellers agent, through the sale with patience, intelligence and compassion. She always focused on our best interests while maintaining the high level of honesty, humor and integrity that stood out to us from the beginning. We couldn't have had a better agent than Lisa Mills” Read More ▾
Lisa Mills
Lisa Mills

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Brenda Snyder

“Susan understood my situation and walked me through the process every step of the way. Her knowledge and insight made the process go as smoothly as possible and we came out with a great result.”
Susan Walters
Susan Walters

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Kurt Stolle

“I cannot recommend Holly Downs strongly enough. When we moved my mother into assisted living, my family and I were lost as to how to take on selling her house. Holly stepped in promptly steered a course for us. From day one, Holly provided highly knowledgeable advice on what degree to improve our property, quickly prepared a sp … readsheet of comps, and even took the lead on a number of home repairs we were too busy to coordinate. She is a genuine godsend and has earned our wholehearted stamp of approval. I honestly can't say enough good things about her services: responsive, transparent, experienced, connected, friendly--the list goes on and on” Read More ▾
Holly Downs
Holly Downs

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Carole & Ron Hutchinson

“Martha Surbida & Ray Chen are the best R.E. team we have ever had the pleasure to work with. They went above & beyond all expectations in every way for us. Their combined knowledge, experience, kindness & professionalism are truly special. And Since Martha lives here in LWV, she knows the system & requirement … s very well. They made us feel as if we were the most important clients/people in the world. Communication was always excellent. We will recommend them highly” Read More ▾
Martha Surbida
Martha Surbida

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y chen

“professinal, hard working, courteous, knowledgeable. thank you very much for your outstanding service”
Elizabeth Collins
Elizabeth Collins

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Janet vatave

“Chris is very professional and knows the local real estate market well.”
Chris Framan
Chris Framan

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Karen Henriksen

“Laurie worked tirelessly on my behalf for several months, guiding me through the complicated process of buying a home in Laguna Woods. She is extremely professional and responsive. I had endless questions and concerns, but she managed to provide me with accurate information and endless patience!”
Laurie Carpenter
Laurie Carpenter

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Carole & Ron Hutchinson

“Martha Surbida & her associate Ray Chen, went above & beyond during the entire process of selling our Laguna Woods property. Martha is very detailed oriented, experienced, knowledgeable & creative. Both she & Ray make good things happen by always being ahead of any issues that came up. They are a pleasure to work … with, always generous with their time, listening skills and kindness. We recommend them highly” Read More ▾
Martha Surbida
Martha Surbida

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Frank Sung

“Chris Framan is a real pro! He knows the market. He understands how to get maximum visibility for the property. He is well connected with other realtors and developers. Chris is resourceful in recommending various trades people to help get the house prepared for sale. He lives in the community and is extremely responsive to … any/all needs. This was helpful since I live down in San Diego. Chris is pleasant, friendly, extremely professional, and a great communicator. He goes above and beyond what is necessary. Examples would include helping get rid of extra 'junk' on the driveway .. bringing rags to help mop up the water from the slab leak .. driving by the house to help get the various trades people to provide their services, etc. We could not have sold/closed escrow without Chris assistance. I'm very thankful that we selected Chris to be our listing broker” Read More ▾
Chris Framan
Chris Framan

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May Lai

“Alice is very easy to communicate with prompt response when I have questions. She has great knowledge about LWV. I would definitely recommend her to my friends.”
Alice Lin
Alice Lin

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Carole Hutchinson

“Ray Chen went way above & beyond to help us in selling our place. No detail or task was too big or too small for him to tackle, solve or accomplish. During the entire process of selling our place, Ray made us feel as if we were the most important clients ever. We give Ray Chen our highest recommendation. Carole & Ron … Hutchinso” Read More ▾
Ray Chen
Ray Chen

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Howard

“Tanya is great! In the future, with enthusiasm, I would ask her to represent us again.”
Tanya Mcelhaney
Tanya Mcelhaney

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Linda Yarborough

“Lisa Mills listened to what I wanted and found it. I did not have to be bothered with properties that did not meet my criteria. I would definitely recommend Lisa to someone looking for property”
Lisa Mills
Lisa Mills

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Christopher O. Anderson

“Lisa and Beth were excellent partners and we feel very lucky they represented us. They were extremely helpful giving me things to work on so the property would be ready to go. I had several problems occur during the sale. None the problems were created by Lisa or Beth, but from my brother ,who, had been living there. They help … ed guide me in getting the right people to help clean the property up. We are grateful for all they did” Read More ▾
Lisa Mills
Lisa Mills

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Julie

“I highly recommend Lisa Mills as a broker. She is very knowledgeable about the properties in Laguna Woods. She was very responsive to any inquiries or questions we had. She was very honest with the assessment of our property. She kept us well informed and up to date on the sale of our property. You can't go wrong with Lisa, she … is a true professional” Read More ▾
Lisa Mills
Lisa Mills

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Linda Yarborough

“Lisa is very hands on. She is always available and goes above and beyond to be helpful. She knows what she is doing. My home sold in 3 days. I have since used Lisa for the purchase of my Laguna Woods manor. I am very pleased with her help and knowledge. I would definitely recommend her to anyone. Excellent realtor.”
Lisa Mills
Lisa Mills

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JRB

“Chris was appropriatly agressive and optimistic with the sale of our property. He was very good with communicating during the whole process and worked cooperatively with the buyer agent to come to an agreement we were happy with. I can recommend Chris and would use him again.”
Chris Framan
Chris Framan

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C Hong

“We are remote - having Alice take care of all the necessary steps made selling our condo an easy process. She personally dealt with the city and HOA requirements necessary for sale. I would highly recommend Alice as your real estate peofessional”
Alice Lin
Alice Lin

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Centurion Award

Buyer
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your … office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.” Read More ▾

Beth Apocada - Community Service

Buyer
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older … adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.” Read More ▾

Bob Ring - Community Service

Buyer
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including: … the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!” Read More ▾

Richard Davidson - Community Service

Buyer
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”

Mimi Walters - Community Service

Buyer
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”

Diane L. Harkey - Community Service

Buyer
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”
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