“Lisa Mills, I wanted to say that I thought you were an excellent realtor, you went above and beyond the call of duty. Now that I'm on the other side of this I can see I had to be a very difficult client. A lot of the circumstances were beyond my control as I'm sure you are aware of, you made this a lot easier, I'm so glad I chos…e to hire you, I don't think we would have gotten that condo sold for the price we did . I would say you should have a five star ratin”Read More ▾
“I worked with Kitty and Amir on buying a condo in Laguna Woods. They are a GREAT team. They are very knowledgable of the area and were able to answer all of my questions. They were SO accommodating (and patient). Any time I wanted to visit the property, they were there and willing take time out of their day to give me access…. Honestly, I highly recommend them. I cannot say that the realtor I dealt with in LA for the sale of my home was nearly as nice, knowledgable and accommodating! I highly recommend them”Read More ▾
“Very satisfied working with Tanya Mcelhaney. The property sold quickly with no issues.
She explained the process and the stages we were in clearly, answering questions before we even had asked them. Her suggestions made sense and helped us streamline the process. She was quick - we never had to wait on her. And to top it off, Ta…nya was a pleasure to work with. Thank you Tanya for the positive experience”Read More ▾
“Our daughters, prior to our move, met Lisa Mills and were very impressed with her local knowledge, locale and information available to her. Upon meeting her, ourselves, we had like impression and were very impressed.
Total satisfaction with entire transaction and with Lisa
We would be very happy to recommend to anyone, and ha…ve done so, that Lisa is the realtor of our choice. Overall, the whole purchase, move-in procedure went very smoothly, her local knowledge was impressive and available to us.
After our move was complete, Lisa again met with us to ensure that we were comfortably established in our new home. Highly recommend Lisa and Century 21....”Read More ▾
“Kitty sold another condo for me a few years ago, so I knew that she can get the job done and is very pleasant to work with. I appreciate her resourcefulness and quick responses to anything that comes up.”
“I certainly appreciate, the knowledge and experience of Rose Marie in Laguna Woods. She educated me from all aspect of Real Estate in this part of the country and the HOA in Laguna woods. She is very professional and try to understand her client’s needs and desire. It was certainly a pleasure working with her and her daughter… Ms. Vicky as well”Read More ▾
“From the very beginning Tina Chao was totally organized. Through the whole experience everything was handled in a timely manner. Inspections were scheduled and she was here to make sure everything was done in a timely manner. She returned call and e-mails immediately. We used DocuSign which made the process so much easier. T…ina kept me totally informed as to the process and any issues that need to be dealt with.
I would highly recommend Tina Chao to anyone thinking of selling or buying a property”Read More ▾
“Alice Lin made the whole process of buying our retirement home a very pleasant process. We were referred to Alice because another agent we had previously met was out of the office and not currently taking clients. Alice Lin came off the bench and hit a Grand Slam Home run! She did not just show us the property we were interested… in but also some comparable ones as well. This gave us a better view of what the market currently was like at Laguna Woods. Alice Lin made us feel like we were her only clients. She was very responsive and always returned our calls within a few minutes. Even when I called her on one of my many Sunday morning (Just have to have an answer) calls. She guided us through the unique process of a purchase at Laguna Woods. She kept us calm during the whole process and had great patience with us. Alice Lin is a great asset for Rainbow Realty and we absolutely will refer her to any of our friends who may be looking for a home. When you have confidence that your realtor is always looking out for you, it makes the process much easier. Alice Lin gave us that confidence. Alice Lin was the best”Read More ▾
“Susan Walters is a very kind, approachable and friendly realtor. She is a hard worker and goes the extra mile by taking the time to explain agreements, inspections and contracts. She wants her clients to be comfortable and fully understand the process. She is also trustworthy and knows what properties would be a great investment…, as she is knowledgeable of real estate in the local area. I highly recommend Susan Walters to anyone who is interested in buying or selling a home”Read More ▾
“I absolutely loved working with Kitty! From beginning to end, she was patient, informative and kind. I still text and call her with questions and she is always responsive. I purchased my condo in the midst of the pandemic and she helped me navigate all the nuances with ease. I was hard-set on a two bedroom and Kitty pushed me to… see a one bedroom unit that she felt suited my needs and she couldn't have been more right! I am so thankful she showed me that unit and now I get to enjoy my retirement. I consider Kitty a friend and thank her for helping me find my million dollar view”Read More ▾
“We liked Alice because she gave her honest opinion on how we should get the property ready for sale and what the property's asking price should be. We had two offers one week after putting it on the market, and one of those offers produced the sale.”
“Tina Chao is the BEST. I was living in New York City and met Tina Chao during one of my visits to Laguna Woods. At that time, we couldn’t find a home I like. Tina paid attention to all listings and found a good unit and then face time with me. The unit Tina chose for me met all my requirements at a very good price. I am very pl…eased with my home in Laguna Woods and would recommend Tina Chao to anybody who is looking for a home in Laguna Woods.
Tina真是一个好经纪，她对自己的要求是，照顾好每一个客人。她会把客户可能会出现的问题，困难，需求提前想到，事先做好充分的准备，尽最大的可能满足客户的要求。而且还有非常好的售后服务，例如我人在纽约，拜托她帮我买一个适合我的房子，所有手续等等都是tina打理的，后来因为疫情，我被困在纽约一年多，她把房子照顾的非常好，现在我住进了这个干净舒适家，我只想由衷地对Tina说谢谢，我非常庆幸有Tina 做我的经纪，现在我幸福感满满，还想对Tina 再次表示感谢！！”Read More ▾
Thomas Bauchard, LA Paz Baja California Sur Mexico
“I walked into the office, Alice was at the front desk and after meeting with her for about an hour I knew she was a good fit for my needs
This became a very complicated transaction but Alice never faltered and did everything humanly possible to see it through to closing
I cannot adequately praise Alice, her efforts and result…s were outstanding
My only impression of the team is Alice who I would recommend highly without reservation to anyone.
Outstanding in every aspec”Read More ▾
“She has walked the Camino de Santiago as a pilgrim, which informs me that she has the ability to persevere in the face of difficulties, and the will power to focus and stay on task.
She’s very professional in knowing how to show properties remotely to an out of towner. She is very quick and responsive. She follows up. She’s res…pectful. You may think these are basic traits of every realtor, but unfortunately they are not.
Susan’s professionalism sets her apart from some other agents I have dealt with. She (and the firm too) can handle a persnickety client (me)”Read More ▾
“Chris Framan has knowledge of property and sales in our community plus value his professional honesty. Was very satisfied with service received with a past sale as well. He is very thorough in research to needs of both seller and buyers. Will call him again if need arises for any new transactions. Very satisfied customer. …Would highly recommend him as he values his customers and is there to respond to any questions or issues that arise. No frustration waiting for a response”Read More ▾
“Lisa Mills couldn't have done a better Job selling our property at 50-C. She is very personable and knows her stuff! Her pricing was spot on & our place had a written offer which was accepted within hours. Lisa never leaves you hanging... even while on vacation in Hawaii. She's on it!! Lisa has a complete understanding o…f how Laguna Woods functions & it was refreshing having her navigate us through this difficult time...especially with Covid.
Through the entire process of selling our place.... Lisa Mills was a very easy person to work with. She took the time to get to know our needs & expectations. She was very prompt at responding to any questions via phone calls or text & was most helpful in
co-ordinating whatever necessary repair work was needed. She was considerate of our views & had much to offer with her experience regarding the operations of Laguna Woods Village. She was right on with pricing for the sale of our property and we were pleased with her commission. We'd definitely use her again. LISA MILLS IS THE BEST !”Read More ▾
“Lisa Mills returned our messages and phone calls in a timely manner, which reduced our frustration tremendously. She displayed a lot of patience. She understood the stress we were going through, and we believe that those qualities made our life easier.”
“Mr. Chris Framan was GREAT when it came to taking care of the details, and the intimate knowledge of the HOA/United Board Approval process. He also understood WHAT items we need to improve upon the property to make it more desirable for sale, quicker, and at a higher price.
Chris and I were able to sell my Mom's Condo for MORE …money than for what it was listed for !!
That's a WIN in Anyone's book !!
Mr. Framan and I used email for ALL our conversations, so there was ALWAYS a Record of our thoughts/desires/wants/needs and actions, and ALL the details with Escrow.
Mr. Chris Framan was GREAT when it came to taking care of the details, and the intimate knowledge of the HOA/United Board Approval process. He also understood
In fact, I've already referred Mr. Framan to one of my neighbors who is selling and moving within the next 2 months”Read More ▾
“Chris Framan is more than real estate agent, a fine gentleman, and an excellent
When he handled previous sale of my condo unit, I had no question to use him
again for the any future sales.
He is the best one I have ever experienced in many ways..”
“Lisa Mills understood the difficulties of working within Laguna Woods Village. Honestly, we didn't really choose a realtor. We saw the For Sale sign and called about it. The listing agent was on vacation, we were shown the house by someone else in the office, then ended up with Lisa. We immediately liked her and felt she kne…w what she was talking about.
This was the first time I'd purchased a home through a realtor. Lisa was extremely patient and very knowledgeable about the Village, which is imperative when buying a home here. She was always accessible and provided answers to my questions in a timely and kind manor. I needed quite a bit of hand-holding during this transaction and she always treated me with respect.
Purchase was pretty straight forward. Seller wanted it off his hands, price for a two car garage within the Village was good even though the house needs a lot of work. As I had just sold a home in another city under exactly the same circumstances, there really wasn't much of anything to negotiate. If there had been, I would trust Lisa's capability to negotiate on our behalf”Read More ▾
“Debra is a consummate professional who knows Laguna Woods very well. (She lives here, which helps a lot.) She's also low-key, friendly and patient -- she never pressured us to make a decision during our long search for a home.”
“I met Tina for the first time when I decided to sell my mother-in-law's condo in Laguna Woods. I was very impressed and convinced that she knew a lot about the area. She explained clearly and guided me in selling a condominium property under a Coop/HOA arrangement. It was not an easy one but she made it looks so easy that eve…rything was done on a timely manner. She was there for me each time I have any questions or concerns. I have a high regard on her service and I will definitely use her again in the future. It was a great pleasure working with Tina and I highly recommend her service”Read More ▾
“Lisa consistently exceeds any expectations.
She has been on top of all transactions and communicated with us almost daily. She goes above and beyond to help you thru the stressful acts of a sale. We will continue to use her as our agent on the purchase of our new home. None better. I have referred many friends to Lisa and wo…uld not hesitate to do so again”Read More ▾
“Susan is amazing! She knows Laguna Woods so well, which has been super important during the purchase process - especially with Covid! She was able to recommend fantastic contractors. She is so highly responsive! I ask a question and she immediately gets back to me. She is the best of the best!!!
Susan really knows pricing …in Laguna Woods so she was able to quickly spot this gem of a condo. She also has a deep understanding of what is the responsibility of the seller, buyer and the HOA, which has been so helpful!!
After escrow closed, she brought toilet paper, paper towels and stocked our fridge with beer and water... what more could we ask for!”Read More ▾
“Lisa Mills excelled at every step in the process. She was patient and attentive to our needs, listened to our wish list and delivered the perfect property. She understands the Laguna Woods market and we would highly recommend her to our family, friends and neighbors.”
“I would highly recommend Chris Framan to anyone selling a home in Laguna Woods Village. His knowledge of their rules and regulations was invaluable. I was most impressed that he handled all the inspections, repairs and permits that were needed. Thank You Chris!”
“Alice Lin always stands on client’s position, who analyzes all situations in term of location, price, model, remodel cost, no pressure to client for making decision. I am very happy to got this house through Alice Lin and Century 21 Rainbow Realty.”
“Lisa Mills helped us secure a home that met with our size and design needs during a turbulent market that included rapid sales and bidding wars. We were working within a deadline to move out of our previous house and to find a new home. Lisa helped us remain calm and optimistic about our prospects. She was continually scannin…g the marketplace and only focused on properties that she knew would meet our requirements . She never asked us to compromise on our desires or show us properties that would not meet our needs. She was very customer focused and her positive attitude allowed us to rely on her knowledge and past experiences.
Lisa is very detailed oriented and keeps her clients informed on all aspects of a transaction. This was particularly important as the HOA was slammed and overloaded with new sales.
Lisa is a model agent ... very resilient when dealing with the stresses and strains of her clients. Dealt with all issues professionally and with compassion. Works to diffuse complicated and emotional issues for all.
We have had several sales and purchases with Lisa previously. We would definitely use her again and have recommended her to many friends who have all had positive outcomes too”Read More ▾
was easy and pleasant to deal with. She showed integrity, honesty, great knowledge of the area and procedures. She was prompt always available to answer any questions. Entire transaction went smoothly. We are happy to recommend her services to family and friends.
It was a pleasure to deal with Lisa and we are v…ery satisfied with the services she provided”Read More ▾
“Chris was friendly, knowledgeable and professional from the beginning. He was very flexible and always, always willing to work with our schedule. We lived out of town and his handling of the transaction gave us confidence throughout the entire process.”
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your…office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.”Read More ▾
Beth Apocada - Community Service
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older…adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.”Read More ▾
Bob Ring - Community Service
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including:…the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!”Read More ▾
Richard Davidson - Community Service
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”
Mimi Walters - Community Service
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”
Diane L. Harkey - Community Service
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”