Our client testimonials describe what has been, and our promise of what is to come.
“All in all, it was a long and exhausting process, but to Rosemarie’s credit, she never became discouraged. Ultimately, success!”
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View the profile for Rose Moriarty
“Elizabeth listened to my needs and desires for selling the property I owned. She made a plan and set about getting the place sold. The sale was quick, easy and nearly flawless. I knew where were stood at each point along the way. Couldn't have been easier”
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View the profile for Elizabeth Collins
“Chris was wonderful to work with! Always "available"~ always helpful...was a good listener...would recommend him to other instantly! Can't do any better than that! Wonderful experience in all ways! Would recommend to all and any friends!”
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View the profile for Chris Framan
“Alyce was wonderful. This was not an easy situation for us, but Alyce tried her best to accommodate us and put our minds at ease. Alyce was kind and very helpful. Alyce is an excellent agent and I would definitely recommend her to friends and family.”
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View the profile for Alyce Leonhardt
“Beth did an outstanding job in handling all the issues involved with this sale. She worked tirelessly to make sure that all the t’s were crossed and i’s dotted. Kudo’s, nicely done. Throughout the entire sales process Beth was a very strong advocate for me. She is extremely knowledgeable of the area and how to deal with the gove … rning boards making her an outstanding choice for your home buying or sale of your home. Beth constantly stays in touch with you and keeps you updated on all that is happening. Phone calls were all either answered or returned quickly greatly improving the communication needed between realtor and seller. If Beth saw something that needed to be done, she took care it very quickly. More than a realtor she is your friend, always helping out. Many thanks Beth” Read More ▾
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View the profile for Beth Coombs
“Chris is very patient and thorough. He made the process of selection and purchase of my Laguna Woods home a pleasant experience. Nada”
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View the profile for Chris Framan
“Teri is a very good agent, responsible and diligent. She did her job very well as an agent to represent both seller and buyer. It’s a very good and pleasant experience throughout the whole process. Teri is not just an agent, she is more like a friend. We’re so lucky to have her as our agent.”
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View the profile for Teri May
“My husband and I recently purchased a home through Lisa Mills. Working with Lisa during the home shopping and escrow process was a very pleasant experience. She was always available to show us homes whenever we requested, and guided us through the escrow and closing process. Lisa was always friendly and professional, making sur … e that the transaction was as stress free as possible. I would highly recommend her to my friends and family members in the future” Read More ▾
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View the profile for Lisa Mills
“Beth was responsive and patiently showed me properties while I was just in the thinking stages. She has been knowledgeable and helpful. She is easy to work with and gets things done quickly and kept me very informed. It was a successful process and that was due to her proactive response to situations. I’d definitely work with he … r again and will recommend Beth to friends. Thank you” Read More ▾
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View the profile for Beth Coombs
“I was impressed with Gerri Keysor the first time I introduced myself some 12 years ago when she was tending to another property in our building. She has a delightful personality and respectful manner. Trustworthy and knowledgeable over these years in helping with seasonal rental of the property. Without being condescending abo … ut sharing her expertise and knowledge, she clearly expresses and relays the important information needed in making the important decisions about renting and finally now in selling the property” Read More ▾
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View the profile for Gerri Keysor
“Eric went the extra mile !! If I know of any possible listings I’ll let him know !!”
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View the profile for Eric Baucum
“Susan is a consummate professional, exceptionally efficient and organized with the additional gift of also having highly personalized people skills. She is knowledgeable about all the particulars of the Leisure World requirements, and anticipates as much as possible, to ensure a minimal amount of surprises, as there always are! … !! Susan also goes above and beyond in her support of her clients by providing a Rolodex of all the trades and services that might be needed to facilitate a quick and effortless transaction, which she has “lined up for BEFORE she informs what needs to be done- so all that is left is the OK. Her follow up and correspondence was always immediate and in most cases anticipatory, keeping all stresses to a minimum!! Susan is genuinely unique in her combination of customer care and real estate knowledge which makes a potential “stressful experience” a successful AND “well cared-for” outcome. Susan took care of everything... even met me at the Escrow office for the hand off... I was very well supported in Susan’s care. Susan is a seasoned professional that takes her responsibility seriously, with excellent follow up and always having the answer for the next step when the course of the sale changed. I would do business with Susan Walters again.... She represents CENTURY 21 exceptionally well” Read More ▾
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View the profile for Susan Walters
“Kitty Platt is a Laguna Woods expert and consistently goes above and beyond to get your property sold. I would definitely recommend her to anyone looking to sell or purchase a home.”
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View the profile for Kitty Platt
“I have said it all in my comments before!”
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View the profile for Gerri Keysor
“She very nice and we trust Lisa also very helpful me when I need help she always helped me my husband only trust Lisa thank you Lisa.”
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View the profile for Lisa Mills
“Gerri Keysor was the perfect realtor for me! Gerri Keysor was wonderful in every way during the selling process: responsive, open to suggestions, knowledgeable, helpful and good humored. I intend to recommend her services when I have an opportunity to do so.”
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View the profile for Gerri Keysor
“Probably the best realtor I've had a chance to work with.”
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View the profile for Beth Coombs
“Eric was great to deal with throughout the sales process. I highly recommended his work!”
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View the profile for Eric Baucum
“Thank you Gerri Keysor for your encouragement when needed over the process I was very uncertain about .”
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View the profile for Gerri Keysor
“I’m not sure I can put into words what an invaluable asset it was to have Lisa as our agent. We interviewed 3 agents. One agent was heading to the airport and asked if we could do a phone interview. Another agent was late and asked her parents to come ahead of her. They owned the agency. They didn’t know we had already been rese … arching comps and said we could get $40,000 more than our research was telling us. Then we met Lisa. Her professional approach and realistic comps for our particular unit was close to our research. And yes, that was important but it was more the ease she had with us and we with her. We knew she would be good to work with. We knew a long distance sale would have been virtually impossible without what Lisa brought to the table...it was the cookies! It seemed that every step we took toward closing was fraught with potential disaster from the slab leak to the alternative heating source. She listened, considered suggestions, provided names of contractors for bids, followed up on inspections and job completions, permits and scheduled the ever changing world of getting the required repairs to a home ready for sale. Did I mention the cookies? My many thanks to Lisa and all the long hours she spent working to get 16-C ready. I just wish we had lived closer to get more cookies” Read More ▾
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View the profile for Lisa Mills
“Lisa makes the process f buying or selling a home an absolute breeze. She manages the process from beginning to end. There are none better than Lisa.”
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View the profile for Lisa Mills
“Alice sold my property in 17 days, after it had been listed with another agency for 7 months without success.She knew the people to help market it attractively, and to make or repair any items as required by the community management, and understood special governance rules of my managed community as they impacted sales .”
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View the profile for Alice Lin
“Elizabeth did an excellent job of helping us sell our condominium in a difficult market. She was always available, responded quickly to any questions, followed through in every area of our concern. She listened to our needs and concerns and always responded quickly and thoroughly. During the process of our sale we recommended … her to some friends who were purchasing property at Laguna Woods and they were extremely satisfied as well. She also assisted in the purchase of our new residence there” Read More ▾
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View the profile for Elizabeth Collins
“Tanya is the best. She covers every detail. I was selling my house while I was In the hospital and I truly didn’t worry about a thing. That says a lot to be able to trust your realtor that much.”
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View the profile for Tanya Mcelhaney
“Excellent attention to detail. Always made himself available to give me access to the home I was purchasing.”
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View the profile for Chris Framan
“Eric is great to work with. I can trust him.”
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View the profile for Eric Baucum
“Lisa is by far the beat in the business!”
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View the profile for Lisa Mills
“Linda Johnson was incredibly helpful, professional, and caring during a difficult sales process. She was always upbeat, looking for solutions, and credible. Her empathetic manner made an otherwise difficult sale bearable. Linda went out of her way to manage inspections, coordination with contractors, and added personal touche … s to stage the property. Century 21 is fortunate to have such a wonderful person representing the agency. Linda has great familiarity and knowledge of the sales market, provided excellent monitoring reports and comparables, and helpful management. Linda and her manager Amy, were always available to guide the sales process and assure legal and procedural processes were accurate. Linda's pleasant manner, great sense of humor, and honesty were much appreciated during my acquaintance with her. I highly recommend Linda and Rainbow Realty” Read More ▾
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View the profile for Linda Johnston
“Having lost my husband a few years ago and still feeling very vulnerable ,I was so lucky to have Kitty and Amir taking care of every need and putting me in al comfort zone.This was a big step for someone who was used to having an attorney for a husband and taking care of the fine print .Amir and Kitty knew how to make this move … a lot more tolerable. Very trustworthy. I feel very lucky ” Read More ▾
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View the profile for Kitty Platt
“I highly recommend Eric Baucum if you are interested in buying or selling in Laguna Woods. I recently purchased a property there, and he was a tremendous help in ensuring everything ran as smooth as possible. It makes a huge difference to have someone who knows all the ends and out of the Laguna Woods Association, restrictions, … as well as highlights of different areas of the community. Eric knows it all. He's extremely professional and knowlegeable, and while I know I wasn't his only client, he sure makes you feel as if you are” Read More ▾
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View the profile for Eric Baucum
“Chris was terrific, an outstanding professional who cares about the outcomes for his clients and goes the extra mile to ensure superior results. Without hesitation I would recommend Chris to my friends and family.”
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View the profile for Chris Framan
“Gerri Keysor was a pleasure to work with. Always patient, encouraging, and kind. Very knowledgeable! Would recommend her to anyone!”
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View the profile for Gerri Keysor
“Excellent communication skills and extremely thorough. I will recommend her to family and friends! It was a very smooth transaction. Can’t say enough good things about her.”
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View the profile for Gerri Keysor
“You can imagine the stress involved in attempting to sell someone else's home and from out of state. Aside from Beth Coombs being referred to me by a friend her enthusiasm, spirit and knowledge of the area made my decision very easy! Impressive, not only ,was her marketing plan but the timeliness in which it was presented to me. … And so the journey began!! Beth was very attentive in keeping me up to date on all of the proceedings leading to the sale of the property. I was thrilled to be working with someone like Beth Coombs that I would say has become a friend! An experience that was bitter sweet when the property was sold and escrow was completed. I do hope that Century 21 Rainbow Realty knows the gem that they have in their office by the name of Beth Coombs!! Her smile says it all!! Thank you Beth for an enjoyable journey” Read More ▾
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View the profile for Beth Coombs
“Lisa is completely knowledgeable about Laguna Woods properties- Which was very important when we decided to sell our condo.”
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View the profile for Lisa Mills
“Lisa made the entire process move along quickly without missing a thing. Lisa was easy to work with and made us feel valued as clients. She has a knack for simplifying complex issues. Lisa is well connected and well respected within the Leisure World Village community , which makes her a particularly effective agent in what cou … ld be an otherwise slow paced bureaucracy. She treats all she comes in contact with as she would like to be treated and that results in a mutual respect and trust that few other agents are able to claim. Thanks Lisa ” Read More ▾
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View the profile for Lisa Mills
“Nancy Duke Mancill,Laguna woods,CA Kitty Platt handled absolutelyl everying for us and alway kept us informed Her services were excellent. This included handymen,golden rain foundation,llandscaping and other agents. We are older clients moving into Senior housing and Kitty Platt always took care of all the little things that … arrive. I would always recommend Kitty Platt as an excellent agent for anyone at any time! kitty is known to be an excellent agent and a very caring and efficient agent we could not have a more caring and helpful agent.K itty always gave the extra mile We would recommend her 120%. Miss her! She is that c aring for clients. she was far above what we had expected and we had sold other properties before this” Read More ▾
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View the profile for Kitty Platt
“Geri went over and above getting inspections done and finding workers to “fix” problems. Being in a different state made it impossible to do these things myself.”
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View the profile for Gerri Keysor
“Linda is caring and attentive. She treated the sale of my property like it was her own.”
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View the profile for Linda Lisko
“Asked a retired real estate agent/friend and she recommended Ed and Susan. Susan has been handling rental of property for a few years quite well so it was a given that she would be realtor to sell my property. Susan went above and beyond to handle transaction. I’m an out of state owner and I think she did more than any othe … r realtor would have” Read More ▾
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View the profile for Susan Walters
“Beth Coombs did an excellent job through her knowledge of the market, the positioning of the house in the market, and her skill in putting together a sale that satisfied the buyer and pleased the seller.”
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View the profile for Beth Coombs
“Working with Liz was a real pleasure. She quickly assessed what we were looking for and patiently made the rounds with us. We are from out of town and Liz went beyond what was expected to make sure that everything went smoothly, from start to finish and after the close. Thank you Liz. You're the real deal!”
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View the profile for Elizabeth Collins
“I could not be happier with decision to have Susan and Ed to assist me with my latest home purchase. They listened to my needs and more importantly my wants and found me exactly what I was looking for in a perfect location. There isn't a home that is perfect in every way but they found me one that I had to compromise very litt … le on. They were very informitive and walked me through the entire process. It seemed like every time i'd turn around a new challenge would arise and they were right lhere to find solutions to anything that came up. They made an unsual transaction seem more normal. Overall they found me a perfect home in the perfect location and were able to negotiate a price below market value. Since they did so well the first time it is unlikely that I will need to move again but if I do I would not hesitate to call on Susan and Ed to find my next perfect home. Thanks to both of them for all they did” Read More ▾
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View the profile for Susan Walters
“When I had a face to face interview with Elizabeth Collins, I was impressed that she came prepared to our meeting and knew so much about Laguna Woods Village. I was hoping to find a realtor that lived there so it would save time with working with HOA. During our interview, I asked for a "listing kit" from the escrow company and … she obtained it immediately so I learned more about my mother-in-laws property. I liked her personality very much and felt we could work well together. It did not matter what time or day it was, if we had a question, she called us right away and did not leave us hanging. She really is an exemplary example of what a true real estate professional truly is due to her long time experience, her wonderful personality and kept in constant touch with us. Elizabeth Collins was great in helping us through the escrow process. What was impressive is that Elizabeth Collins planned an open house within two days of signing the listing agreement and she had a full price cash offer with 30 day closing and very few contingencies within two days of signing the listing agreement. Now that's impressive! Going through the escrow process was difficult for my husband simply because he (we) did not understand the process. Fortunately for us, Elizabeth Collins helped immensely getting us through the process. I do not think that any other Broker could have done the job Elizabeth Collins did for our family. I can't say enough about her demeanor, her knowledge, her professionalism. I recommended to all the neighbors at Laguna Woods Village that Elizabeth could help them with their real estate needs” Read More ▾
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View the profile for Elizabeth Collins
“Lisa is an outstanding professional who nicely took control of the entire process and many details. We had already moved our Mother back to the East Coast and we very much needed someone we could trust from afar. Lisa knows the market intimately and gave expert advice on setting a realistic listing price. She explained the fa … cts of current supply and demand in a way that made sense, compared our unit to the competition, and made excellent recommendations. In a slow market her keen judgment led to several offers, not immediately, but in a reasonable time period, clear proof that she had priced it right. She handled the negotiations beautifully and handled everything smoothly to get to a contract. When we hit a delay on the closing she dealt nicely and openly with me and the Buyer, achieving a happy compromise for both and protecting the sale. As we approached closing she handled countless details, always responding to our family’s needs very promptly, whether it was help with paperwork or arranging for final cleaning. I would not hesitate to recommend Lisa to a close friend or family member. She is a total professional and we fee lucky to have been referred to her” Read More ▾
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View the profile for Lisa Mills
“She is honest and trustworthy.”
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View the profile for Kitty Platt
“From the moment of meeting with Chris and signing the paperwork we felt totally confident of being represented in the most professional way. Our experience was absolutely wonderful! Thanks Chris, we will always recommend you. We are happy customers.”
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View the profile for Chris Framan
“Kitty is an excellent real estate agent. She is extremely knowledge and efficient with a kind and patient nature. I value her expertise in assisting me in purchasing my home. Thank you Kitty-Cat. (I knicknamed her that because she also has a great sense of humor.)”
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View the profile for Kitty Platt
“I felt that she helped me beyond the duties of an agent. I was in a bad time in my life and she was very considerate.”
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View the profile for Teri May
“I consider Gerri to be my friend as well as my realtor. Personable and she is honest in her dealings. I truly enjoy working with her on many transactions in Laguna Woods over the years!”
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View the profile for Gerri Keysor
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your … office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.” Read More ▾
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older … adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.” Read More ▾
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including: … the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!” Read More ▾
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”
