“Susan is a consummate professional, exceptionally efficient and organized with the additional gift of also having highly personalized people skills. She is knowledgeable about all the particulars of the Leisure World requirements, and anticipates as much as possible, to ensure a minimal amount of surprises, as there always are! … !! Susan also goes above and beyond in her support of her clients by providing a Rolodex of all the trades and services that might be needed to facilitate a quick and effortless transaction, which she has “lined up for BEFORE she informs what needs to be done- so all that is left is the OK. Her follow up and correspondence was always immediate and in most cases anticipatory, keeping all stresses to a minimum!! Susan is genuinely unique in her combination of customer care and real estate knowledge which makes a potential “stressful experience” a successful AND “well cared-for” outcome. Susan took care of everything... even met me at the Escrow office for the hand off... I was very well supported in Susan’s care. Susan is a seasoned professional that takes her responsibility seriously, with excellent follow up and always having the answer for the next step when the course of the sale changed. I would do business with Susan Walters again.... She represents CENTURY 21 exceptionally well” Read More ▾

Susan Walters

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“The sale and circumstances of my mothers house were very unusual. Chris Framan was extremely helpful in dealing with the whole transaction. His knowledge of the area was important since I live in another county and had to rely on his experience. He spent a lot of time and patience making a difficult situation manageable. I woul … d highly recommend him to anyone” Read More ▾

Chris Framan

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“Tanya is the best. She covers every detail. I was selling my house while I was In the hospital and I truly didn’t worry about a thing. That says a lot to be able to trust your realtor that much.”

Tanya Mcelhaney

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“Alice sold my property in 17 days, after it had been listed with another agency for 7 months without success.She knew the people to help market it attractively, and to make or repair any items as required by the community management, and understood special governance rules of my managed community as they impacted sales .”

Alice Lin

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“My experience with Ms Alice Lin was outstanding. She is very knowledgeable with the local real estate market, knows Laguna Woods' HOA nuances, is extremely polite, dedicated, and accommodating. She aims to ensure her client's needs are met and is the ultimate professional.”

Alice Lin

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“Lisa is an outstanding professional who nicely took control of the entire process and many details. We had already moved our Mother back to the East Coast and we very much needed someone we could trust from afar. Lisa knows the market intimately and gave expert advice on setting a realistic listing price. She explained the fa … cts of current supply and demand in a way that made sense, compared our unit to the competition, and made excellent recommendations. In a slow market her keen judgment led to several offers, not immediately, but in a reasonable time period, clear proof that she had priced it right. She handled the negotiations beautifully and handled everything smoothly to get to a contract. When we hit a delay on the closing she dealt nicely and openly with me and the Buyer, achieving a happy compromise for both and protecting the sale. As we approached closing she handled countless details, always responding to our family’s needs very promptly, whether it was help with paperwork or arranging for final cleaning. I would not hesitate to recommend Lisa to a close friend or family member. She is a total professional and we fee lucky to have been referred to her” Read More ▾

Lisa Mills

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“I could not be happier with decision to have Susan and Ed to assist me with my latest home purchase. They listened to my needs and more importantly my wants and found me exactly what I was looking for in a perfect location. There isn't a home that is perfect in every way but they found me one that I had to compromise very litt … le on. They were very informitive and walked me through the entire process. It seemed like every time i'd turn around a new challenge would arise and they were right lhere to find solutions to anything that came up. They made an unsual transaction seem more normal. Overall they found me a perfect home in the perfect location and were able to negotiate a price below market value. Since they did so well the first time it is unlikely that I will need to move again but if I do I would not hesitate to call on Susan and Ed to find my next perfect home. Thanks to both of them for all they did” Read More ▾

Susan Walters

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“She very nice and we trust Lisa also very helpful me when I need help she always helped me my husband only trust Lisa thank you Lisa.”

Lisa Mills

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“Thank you Gerri Keysor for your encouragement when needed over the process I was very uncertain about .”

Gerri Keysor

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“Gerri Keysor was a pleasure to work with. Always patient, encouraging, and kind. Very knowledgeable! Would recommend her to anyone!”

Gerri Keysor

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“Nancy Duke Mancill,Laguna woods,CA Kitty Platt handled absolutelyl everying for us and alway kept us informed Her services were excellent. This included handymen,golden rain foundation,llandscaping and other agents. We are older clients moving into Senior housing and Kitty Platt always took care of all the little things that … arrive. I would always recommend Kitty Platt as an excellent agent for anyone at any time! kitty is known to be an excellent agent and a very caring and efficient agent we could not have a more caring and helpful agent.K itty always gave the extra mile We would recommend her 120%. Miss her! She is that c aring for clients. she was far above what we had expected and we had sold other properties before this” Read More ▾

Kitty Platt

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“My husband and I recently purchased a home through Lisa Mills. Working with Lisa during the home shopping and escrow process was a very pleasant experience. She was always available to show us homes whenever we requested, and guided us through the escrow and closing process. Lisa was always friendly and professional, making sur … e that the transaction was as stress free as possible. I would highly recommend her to my friends and family members in the future” Read More ▾

Lisa Mills

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“I felt that she helped me beyond the duties of an agent. I was in a bad time in my life and she was very considerate.”

Teri May

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“Kitty is an excellent real estate agent. She is extremely knowledge and efficient with a kind and patient nature. I value her expertise in assisting me in purchasing my home. Thank you Kitty-Cat. (I knicknamed her that because she also has a great sense of humor.)”

Kitty Platt

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“I’m not sure I can put into words what an invaluable asset it was to have Lisa as our agent. We interviewed 3 agents. One agent was heading to the airport and asked if we could do a phone interview. Another agent was late and asked her parents to come ahead of her. They owned the agency. They didn’t know we had already been rese … arching comps and said we could get $40,000 more than our research was telling us. Then we met Lisa. Her professional approach and realistic comps for our particular unit was close to our research. And yes, that was important but it was more the ease she had with us and we with her. We knew she would be good to work with. We knew a long distance sale would have been virtually impossible without what Lisa brought to the table...it was the cookies! It seemed that every step we took toward closing was fraught with potential disaster from the slab leak to the alternative heating source. She listened, considered suggestions, provided names of contractors for bids, followed up on inspections and job completions, permits and scheduled the ever changing world of getting the required repairs to a home ready for sale. Did I mention the cookies? My many thanks to Lisa and all the long hours she spent working to get 16-C ready. I just wish we had lived closer to get more cookies” Read More ▾

Lisa Mills

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“Kitty is very patient and never pushy. My parents really like her style.”

Kitty Platt

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“I consider Gerri to be my friend as well as my realtor. Personable and she is honest in her dealings. I truly enjoy working with her on many transactions in Laguna Woods over the years!”

Gerri Keysor

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“Excellent communication skills and extremely thorough. I will recommend her to family and friends! It was a very smooth transaction. Can’t say enough good things about her.”

Gerri Keysor

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“Kitty Platt is a Laguna Woods expert and consistently goes above and beyond to get your property sold. I would definitely recommend her to anyone looking to sell or purchase a home.”

Kitty Platt

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“Beth was responsive and patiently showed me properties while I was just in the thinking stages. She has been knowledgeable and helpful. She is easy to work with and gets things done quickly and kept me very informed. It was a successful process and that was due to her proactive response to situations. I’d definitely work with he … r again and will recommend Beth to friends. Thank you” Read More ▾

Beth Coombs

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“Chris was wonderful to work with! Always "available"~ always helpful...was a good listener...would recommend him to other instantly! Can't do any better than that! Wonderful experience in all ways! Would recommend to all and any friends!”

Chris Framan

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“Chris Framan is a true real estate sales professional. Chris came into our home and we discussed his sales record, our needs and wishes from the sale, comparables and sales in the area and a realistic asking price. We decided to engage Chris after he provided the plan to market the property. We adhered to the plan and we were re … gularly informed of the progress. The home was sold in seven weeks at the highest price ever for our model. We are completely satisfied with the services Chris provided and highly recommend him for all your real estate needs” Read More ▾

Chris Framan

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“I was impressed with Gerri Keysor the first time I introduced myself some 12 years ago when she was tending to another property in our building. She has a delightful personality and respectful manner. Trustworthy and knowledgeable over these years in helping with seasonal rental of the property. Without being condescending abo … ut sharing her expertise and knowledge, she clearly expresses and relays the important information needed in making the important decisions about renting and finally now in selling the property” Read More ▾

Gerri Keysor

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“Chris Framan is recommended very highly to anyone. He is well prepared, professional, integrated, knowledgeable ,communicating timely, and one of the best. Yong J Kim”

Chris Framan

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“.”

Linda Lisko

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“Geri went over and above getting inspections done and finding workers to “fix” problems. Being in a different state made it impossible to do these things myself.”

Gerri Keysor

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“Chris Framan helped sale our parents home in Laguna Woods. We knew when it was time to sell the house we would need a realtor that was familiar with the community and in particular the rules and regulations of the home owners association. Chris was extremely responsive to our needs. Neither myself nor my brother were in the c … ommunity and Chris took care of everything on our behalf including painting, home repairs, staging and dealing with the HOA. He was thoughtful with his coaching about how best to market and price the home. He was always available to answer our questions. The process was quick and painless. I highly recommend Chris Framan” Read More ▾

Chris Framan

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“Working with Liz was a real pleasure. She quickly assessed what we were looking for and patiently made the rounds with us. We are from out of town and Liz went beyond what was expected to make sure that everything went smoothly, from start to finish and after the close. Thank you Liz. You're the real deal!”

Elizabeth Collins

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“Alice is very knowledgeable to the areas and the Laguna woods village. She is very patient, And always responded timely. Strongly recommend her be your agent.”

Alice Lin

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“Probably the best realtor I've had a chance to work with.”

Beth Coombs

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“Teri is a very good agent, responsible and diligent. She did her job very well as an agent to represent both seller and buyer. It’s a very good and pleasant experience throughout the whole process. Teri is not just an agent, she is more like a friend. We’re so lucky to have her as our agent.”

Teri May

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“Lisa is by far the beat in the business!”

Lisa Mills

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“Elizabeth listened to my needs and desires for selling the property I owned. She made a plan and set about getting the place sold. The sale was quick, easy and nearly flawless. I knew where were stood at each point along the way. Couldn't have been easier”

Elizabeth Collins

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“Rose Marie was absolutely outstanding! Her knowledge of the "ins and outs" of Laguna Woods was critical. She went above and beyond in all aspects of getting our place sold. Truly the best realtor we've ever had. So grateful we were referred to her....Thanks again Rose Marie! Karen Bradford We also are so grateful to Granite Esc … row for also going above and beyond. Thanks sooo much Lori for going to the board and "pleading our case"! Together with Rose Marie we hit the finish line.....what an awesome team! Karen Bradfor” Read More ▾

Rose Moriarty

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“I still remember May last year that I was almost about to submit an offer of $620k for a condo in Irvine as I was separately trying to find a place for my mom, and exactly on that weekend I heard about Lagunawoods village and picked up phone to call around for agent that I googled online. Only Tanya picked up phone on that Sunda … y! And that starts my mom and my journey to get to know Lagunawoods village. My mom has since made friends there, and finally we located a unit for her, and Tanya helped to fill up an offer even though she was on vacation in Seattle. Again it was also a pleasure to work with Tanya, and thanks for her professional practice for us” Read More ▾

Tanya Mcelhaney

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“Elizabeth did an excellent job of helping us sell our condominium in a difficult market. She was always available, responded quickly to any questions, followed through in every area of our concern. She listened to our needs and concerns and always responded quickly and thoroughly. During the process of our sale we recommended … her to some friends who were purchasing property at Laguna Woods and they were extremely satisfied as well. She also assisted in the purchase of our new residence there” Read More ▾

Elizabeth Collins

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“I have said it all in my comments before!”

Gerri Keysor

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“Lisa makes the process f buying or selling a home an absolute breeze. She manages the process from beginning to end. There are none better than Lisa.”

Lisa Mills

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“When I had a face to face interview with Elizabeth Collins, I was impressed that she came prepared to our meeting and knew so much about Laguna Woods Village. I was hoping to find a realtor that lived there so it would save time with working with HOA. During our interview, I asked for a "listing kit" from the escrow company and … she obtained it immediately so I learned more about my mother-in-laws property. I liked her personality very much and felt we could work well together. It did not matter what time or day it was, if we had a question, she called us right away and did not leave us hanging. She really is an exemplary example of what a true real estate professional truly is due to her long time experience, her wonderful personality and kept in constant touch with us. Elizabeth Collins was great in helping us through the escrow process. What was impressive is that Elizabeth Collins planned an open house within two days of signing the listing agreement and she had a full price cash offer with 30 day closing and very few contingencies within two days of signing the listing agreement. Now that's impressive! Going through the escrow process was difficult for my husband simply because he (we) did not understand the process. Fortunately for us, Elizabeth Collins helped immensely getting us through the process. I do not think that any other Broker could have done the job Elizabeth Collins did for our family. I can't say enough about her demeanor, her knowledge, her professionalism. I recommended to all the neighbors at Laguna Woods Village that Elizabeth could help them with their real estate needs” Read More ▾

Elizabeth Collins

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“Chris was terrific, an outstanding professional who cares about the outcomes for his clients and goes the extra mile to ensure superior results. Without hesitation I would recommend Chris to my friends and family.”

Chris Framan

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“Gerri Keysor was the perfect realtor for me! Gerri Keysor was wonderful in every way during the selling process: responsive, open to suggestions, knowledgeable, helpful and good humored. I intend to recommend her services when I have an opportunity to do so.”

Gerri Keysor

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“Very good”

Alice Lin

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“Chris is very patient and thorough. He made the process of selection and purchase of my Laguna Woods home a pleasant experience. Nada”

Chris Framan

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“Excellent attention to detail. Always made himself available to give me access to the home I was purchasing.”

Chris Framan

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“Linda is caring and attentive. She treated the sale of my property like it was her own.”

Linda Lisko

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“You can imagine the stress involved in attempting to sell someone else's home and from out of state. Aside from Beth Coombs being referred to me by a friend her enthusiasm, spirit and knowledge of the area made my decision very easy! Impressive, not only ,was her marketing plan but the timeliness in which it was presented to me. … And so the journey began!! Beth was very attentive in keeping me up to date on all of the proceedings leading to the sale of the property. I was thrilled to be working with someone like Beth Coombs that I would say has become a friend! An experience that was bitter sweet when the property was sold and escrow was completed. I do hope that Century 21 Rainbow Realty knows the gem that they have in their office by the name of Beth Coombs!! Her smile says it all!! Thank you Beth for an enjoyable journey” Read More ▾

Beth Coombs

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“I am very happy with Kitty Platt's performance. I work full-time and it was hard for me to be in Laguna Woods to conduct business at times. I feel Kitty Platt went above and beyond to help conduct the business that was required.”

Kitty Platt

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“Gerri is the consummate real estate professional. Every detail was handled in a sharp efficient manner. We most appreciated her communication. She responded promptly with all the details we needed for our transaction. We recommend her to anyone with a real estate transaction.”

Gerri Keysor

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“Alyce was wonderful. This was not an easy situation for us, but Alyce tried her best to accommodate us and put our minds at ease. Alyce was kind and very helpful. Alyce is an excellent agent and I would definitely recommend her to friends and family.”

Alyce Leonhardt

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“Beth Coombs did an excellent job through her knowledge of the market, the positioning of the house in the market, and her skill in putting together a sale that satisfied the buyer and pleased the seller.”

Beth Coombs

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