Our client testimonials describe what has been, and our promise of what is to come.
“We liked Alice because she gave her honest opinion on how we should get the property ready for sale and what the property's asking price should be. We had two offers one week after putting it on the market, and one of those offers produced the sale.”
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View the profile for Alice Lin
“Great job!”
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View the profile for Chris Framan
“Profession & Polite”
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View the profile for Alice Lin
“Chris Framan is more than real estate agent, a fine gentleman, and an excellent negotiator. When he handled previous sale of my condo unit, I had no question to use him again for the any future sales. He is the best one I have ever experienced in many ways..”
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View the profile for Chris Framan
“Debra is a consummate professional who knows Laguna Woods very well. (She lives here, which helps a lot.) She's also low-key, friendly and patient -- she never pressured us to make a decision during our long search for a home.”
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View the profile for Debra Aitkens
“Kitty sold another condo for me a few years ago, so I knew that she can get the job done and is very pleasant to work with. I appreciate her resourcefulness and quick responses to anything that comes up.”
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View the profile for Kitty Platt
“Tanya McElhaney did an excellent job for our family. She was persistent and patient with our requests. We enjoyed the buying process and although we were shopping during a crazy market situation, I credit Tanya for getting us into the perfect home.”
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View the profile for Tanya Mcelhaney
“Susan Walters is a very kind, approachable and friendly realtor. She is a hard worker and goes the extra mile by taking the time to explain agreements, inspections and contracts. She wants her clients to be comfortable and fully understand the process. She is also trustworthy and knows what properties would be a great investment … , as she is knowledgeable of real estate in the local area. I highly recommend Susan Walters to anyone who is interested in buying or selling a home” Read More ▾
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View the profile for Susan Walters
“I would highly recommend Chris Framan to anyone selling a home in Laguna Woods Village. His knowledge of their rules and regulations was invaluable. I was most impressed that he handled all the inspections, repairs and permits that were needed. Thank You Chris!”
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View the profile for Chris Framan
“Chris's knowledge of the area was excellent and I highly recommend him for your agent!”
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View the profile for Chris Framan
“thoroughly professional. Chris is knowledgeable, pleasant, timely, and detail oriented.”
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View the profile for Chris Framan
“Susan is amazing! She knows Laguna Woods so well, which has been super important during the purchase process - especially with Covid! She was able to recommend fantastic contractors. She is so highly responsive! I ask a question and she immediately gets back to me. She is the best of the best!!! Susan really knows pricing … in Laguna Woods so she was able to quickly spot this gem of a condo. She also has a deep understanding of what is the responsibility of the seller, buyer and the HOA, which has been so helpful!! After escrow closed, she brought toilet paper, paper towels and stocked our fridge with beer and water... what more could we ask for!” Read More ▾
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View the profile for Susan Walters
“Our daughters, prior to our move, met Lisa Mills and were very impressed with her local knowledge, locale and information available to her. Upon meeting her, ourselves, we had like impression and were very impressed. Total satisfaction with entire transaction and with Lisa We would be very happy to recommend to anyone, and ha … ve done so, that Lisa is the realtor of our choice. Overall, the whole purchase, move-in procedure went very smoothly, her local knowledge was impressive and available to us. After our move was complete, Lisa again met with us to ensure that we were comfortably established in our new home. Highly recommend Lisa and Century 21....” Read More ▾
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View the profile for Lisa Mills
“Chris is a fantastic, knowledgeable and very experienced agent.”
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View the profile for Chris Framan
“Alice Lin is a pro in the real estate agency field by using her knowledge, friendliness, and quick responses to my questions. I would heartily recommend her to others.”
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View the profile for Alice Lin
“Chris Framan was very helpful from the first meeting and even located and coordinated contractors as required. This process would have been much more difficult without the "can-do" approach taken by Chris. I would HIGHLY RECOMMEND!”
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View the profile for Chris Framan
“She has walked the Camino de Santiago as a pilgrim, which informs me that she has the ability to persevere in the face of difficulties, and the will power to focus and stay on task. She’s very professional in knowing how to show properties remotely to an out of towner. She is very quick and responsive. She follows up. She’s res … pectful. You may think these are basic traits of every realtor, but unfortunately they are not. Susan’s professionalism sets her apart from some other agents I have dealt with. She (and the firm too) can handle a persnickety client (me)” Read More ▾
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View the profile for Susan Walters
“Miss Tina Chao is excellent .”
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View the profile for Tina Chao
“Chris Framan has knowledge of property and sales in our community plus value his professional honesty. Was very satisfied with service received with a past sale as well. He is very thorough in research to needs of both seller and buyers. Will call him again if need arises for any new transactions. Very satisfied customer. … Would highly recommend him as he values his customers and is there to respond to any questions or issues that arise. No frustration waiting for a response” Read More ▾
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View the profile for Chris Framan
“Kitty Platt and her husband, Amir can make things happen! They work hard for you. They take care of all the details.”
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View the profile for Kitty Platt
“Ms. Alice Lin is easy to communicate and professional agent. She is considerate and detailed minded, I feel no hassle dealing with her.”
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View the profile for Alice Lin
“Lisa Mills couldn't have done a better Job selling our property at 50-C. She is very personable and knows her stuff! Her pricing was spot on & our place had a written offer which was accepted within hours. Lisa never leaves you hanging... even while on vacation in Hawaii. She's on it!! Lisa has a complete understanding o … f how Laguna Woods functions & it was refreshing having her navigate us through this difficult time...especially with Covid. Through the entire process of selling our place.... Lisa Mills was a very easy person to work with. She took the time to get to know our needs & expectations. She was very prompt at responding to any questions via phone calls or text & was most helpful in co-ordinating whatever necessary repair work was needed. She was considerate of our views & had much to offer with her experience regarding the operations of Laguna Woods Village. She was right on with pricing for the sale of our property and we were pleased with her commission. We'd definitely use her again. LISA MILLS IS THE BEST !” Read More ▾
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View the profile for Lisa Mills
“During this time of COVID restrictions Lisa has followed the protocol not only of the state/nation but special requests by sellers and agents to protect everyone involved. Although agencies were using limited staff at this time Lisa kept in constant communication with everyone Truly appreciate all her efforts”
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View the profile for Lisa Mills
“I live 1600 miles from the property Chris was selling for us. I had complete confidence in his handling of the sale including negotiations and details about showing, inspections and especially the unique requirements of Leisure World. We have worked with eight realtors over the years -- I was in the Air Force so we moved a lot … . Our experience with Chis was clearly one of the best if not the best given how far away we were from the property. I don't know how we would have done it without him. Our property had some difficult issues associated with it that involved structural and geological inspections. At any point our buyer might have been scared off the sale. I believe it was Chris' skill in handling the situation that saved the sale in the end. I believe we were very fortunate to have him representing us. I cannot imagine finding anyone better” Read More ▾
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View the profile for Chris Framan
“I cannot say enough positives specific to the job Lisa Mills did for us in the selling of our property in Laguna Woods, CA. We live in OR and, as such, we were highly dependent upon our agent to assist us throughout the home selling process. Lisa did an outstanding job for us. I highly recommend Lisa Mills to anyone looking f … or a highly trustworthy, knowledgeable & responsive agent. Thank you Lisa” Read More ▾
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View the profile for Lisa Mills
“I really enjoyed working with Tanya Mcelhaney. She sold our condo in record time and was a pleasure to deal with! It was a seamless process and all went very smoothly.”
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View the profile for Tanya Mcelhaney
“Thank you very much for the excellent/professional service we received during sales and buying of real estate.”
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View the profile for Chris Framan
“Patricia Eckard is a consummate professional who did an amazing job of getting us the best selling price for a home inhabited for over 50 years. As the seller, my Mom, had to move into assisted living precipitously in another part of the state before the home could be listed, Patricia took care of many crucial details regarding … readying the property for listing. This included finding painters, stager, termite company, and meeting them for work, and even did some repairs and landscaping herself. She worked seamlessly with someone hired to help clean out our family home too. What a treasure to a family in need of extra help during a difficult time AND all during a pandemic! She will go the extra mile for her clients. We will be ever grateful for her outstanding work!! Our home sold for over asking price in less than two weeks!! Patricia is truly all one could hope for in a realtor and more: professional, responsive, efficient, creative, connected to other needed vendors to get properties ready for listing, compassionate, patient, knowledgeable....the BEST” Read More ▾
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View the profile for Patricia Eckard
“Chris Framan was mentioned to me by a dear friend who had bought and sold houses in Laguna Woods using Chris. Upon meeting Chris, I was immediately impressed with his local knowledge, professionalism, and his honest approach. Chis was always available, within minutes, with return phone call or text reply. And he is a closer!”
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View the profile for Chris Framan
“Alice Lin made the whole process of buying our retirement home a very pleasant process. We were referred to Alice because another agent we had previously met was out of the office and not currently taking clients. Alice Lin came off the bench and hit a Grand Slam Home run! She did not just show us the property we were interested … in but also some comparable ones as well. This gave us a better view of what the market currently was like at Laguna Woods. Alice Lin made us feel like we were her only clients. She was very responsive and always returned our calls within a few minutes. Even when I called her on one of my many Sunday morning (Just have to have an answer) calls. She guided us through the unique process of a purchase at Laguna Woods. She kept us calm during the whole process and had great patience with us. Alice Lin is a great asset for Rainbow Realty and we absolutely will refer her to any of our friends who may be looking for a home. When you have confidence that your realtor is always looking out for you, it makes the process much easier. Alice Lin gave us that confidence. Alice Lin was the best” Read More ▾
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View the profile for Alice Lin
“Chris is professional, thorough, pleasant, conscientious--and the list continues. He does an excellent job on behalf of the seller. and, now as a buyer I'm equally pleased.”
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View the profile for Chris Framan
“Lisa Mills was very knowledgeable with the area and challenges when dealing with the HOA and city requirements. Her competence made the sale seamless. She made a stressful transition clear smoothly and kept me informed throughout. Lisa's contacts through the sale provided prompt, trustworthy information and she handled all the … roadblocks with ease. I highly recommend her to anyone looking to sell or purchase a new residence” Read More ▾
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View the profile for Lisa Mills
“Kitty is a great agent; she is extremely knowledgeable about Laguna Woods, and I enjoyed working with her. She took Covid seriously and made me feel very comfortable working with her. I would absolutely refer friends and family to Kitty; she is knowledgeable and professional and made my entire experience very positive.”
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View the profile for Kitty Platt
“I certainly appreciate, the knowledge and experience of Rose Marie in Laguna Woods. She educated me from all aspect of Real Estate in this part of the country and the HOA in Laguna woods. She is very professional and try to understand her client’s needs and desire. It was certainly a pleasure working with her and her daughter … Ms. Vicky as well” Read More ▾
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View the profile for Rose Moriarty
“Lisa made this home purchase easy. She was on top of everything, responded immediately on all questions and was so helpful finding the best location and style of home to fit our needs. Lisa was a joy to work with and I would certainly use her again as well as recommend her to friends. She also was great help in understanding … local “rules” as we are relocating from out of state. Lisa really made a dream come true for us. We were struggling with how to transfer out of state into a new home and she made it happen” Read More ▾
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View the profile for Lisa Mills
“I absolutely loved working with Kitty! From beginning to end, she was patient, informative and kind. I still text and call her with questions and she is always responsive. I purchased my condo in the midst of the pandemic and she helped me navigate all the nuances with ease. I was hard-set on a two bedroom and Kitty pushed me to … see a one bedroom unit that she felt suited my needs and she couldn't have been more right! I am so thankful she showed me that unit and now I get to enjoy my retirement. I consider Kitty a friend and thank her for helping me find my million dollar view” Read More ▾
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View the profile for Kitty Platt
“Lisa Mills excelled at every step in the process. She was patient and attentive to our needs, listened to our wish list and delivered the perfect property. She understands the Laguna Woods market and we would highly recommend her to our family, friends and neighbors.”
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View the profile for Lisa Mills
“Elizabeth Collins was very knowledgeable about the area and the requirements of what is needed to purchase a home in Laguna Woods Village. She is a top notch agent and would recommend her highly to anyone looking for a home in Laguna Woods Village. She went above and beyond her duties as an agent I feel. My situation was a ch … allenge but Liz got the job done. She worked very hard for me to get the property I wanted. Thank you so much Liz” Read More ▾
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View the profile for Elizabeth Collins
“Tina Chao is very detail oriented, we are very satisfied.”
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View the profile for Tina Chao
“Mr. Chris Framan was GREAT when it came to taking care of the details, and the intimate knowledge of the HOA/United Board Approval process. He also understood WHAT items we need to improve upon the property to make it more desirable for sale, quicker, and at a higher price. Chris and I were able to sell my Mom's Condo for MORE … money than for what it was listed for !! That's a WIN in Anyone's book !! Mr. Framan and I used email for ALL our conversations, so there was ALWAYS a Record of our thoughts/desires/wants/needs and actions, and ALL the details with Escrow. Mr. Chris Framan was GREAT when it came to taking care of the details, and the intimate knowledge of the HOA/United Board Approval process. He also understood In fact, I've already referred Mr. Framan to one of my neighbors who is selling and moving within the next 2 months” Read More ▾
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View the profile for Chris Framan
“From the very beginning Tina Chao was totally organized. Through the whole experience everything was handled in a timely manner. Inspections were scheduled and she was here to make sure everything was done in a timely manner. She returned call and e-mails immediately. We used DocuSign which made the process so much easier. T … ina kept me totally informed as to the process and any issues that need to be dealt with. I would highly recommend Tina Chao to anyone thinking of selling or buying a property” Read More ▾
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View the profile for Tina Chao
“Awareness of issues unique to the Laguna Woods community All excellent reviews self explanatory Some aspects of the sale were hindered by extenuating circumstances... Covid crisis, limitations with showings, Laguna Woods admin shutdown, dropping comparable and sale prices, inspection schedules, etc. No reflection on Century 21 … or Melanie's effort” Read More ▾
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View the profile for Melanie Callahan
“I was originally looking to rent but without any pressure in any way from my agent, I felt confident to purchase instead of rent. Thanks Kitty!”
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View the profile for Kitty Platt
“Very satisfied working with Tanya Mcelhaney. The property sold quickly with no issues. She explained the process and the stages we were in clearly, answering questions before we even had asked them. Her suggestions made sense and helped us streamline the process. She was quick - we never had to wait on her. And to top it off, Ta … nya was a pleasure to work with. Thank you Tanya for the positive experience” Read More ▾
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View the profile for Tanya Mcelhaney
“Lisa is an excellent realtor. She knows all the properties in the area. She can use me if she ever needs a reference from a potential client. I will Lisa again in that area.”
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View the profile for Lisa Mills
“Alice Lin understood what I was looking for, gave me the information I needed. With her help, I made the purchase with confidence! I highly recommend her services!”
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View the profile for Alice Lin
“Tina Chao is the BEST. I was living in New York City and met Tina Chao during one of my visits to Laguna Woods. At that time, we couldn’t find a home I like. Tina paid attention to all listings and found a good unit and then face time with me. The unit Tina chose for me met all my requirements at a very good price. I am very pl … eased with my home in Laguna Woods and would recommend Tina Chao to anybody who is looking for a home in Laguna Woods. Tina真是一个好经纪，她对自己的要求是，照顾好每一个客人。她会把客户可能会出现的问题，困难，需求提前想到，事先做好充分的准备，尽最大的可能满足客户的要求。而且还有非常好的售后服务，例如我人在纽约，拜托她帮我买一个适合我的房子，所有手续等等都是tina打理的，后来因为疫情，我被困在纽约一年多，她把房子照顾的非常好，现在我住进了这个干净舒适家，我只想由衷地对Tina说谢谢，我非常庆幸有Tina 做我的经纪，现在我幸福感满满，还想对Tina 再次表示感谢！！” Read More ▾
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View the profile for Tina Chao
“Linda knew the local market, was very helpful in setting expectations and did a great job keeping me updated. Would recommend Linda to anyone looking to purchase a property.”
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View the profile for Linda Lisko
“Lisa Mills returned our messages and phone calls in a timely manner, which reduced our frustration tremendously. She displayed a lot of patience. She understood the stress we were going through, and we believe that those qualities made our life easier.”
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View the profile for Lisa Mills
“Chris was patient, let me take my time. Didn’t push any property on me. I recommend him highly!”
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View the profile for Chris Framan
‟Dear Frank: I am honored to congratulate you and your mangement team on your outstanding performance that has earned your office the prestigious 2013 CENTIRY 21 CENTURION Office Award. The CENTURION Award is a CENTURY 21 icon earned only by an elite group of CENTURY 21 Offices. Your office exemplifies the meaning SMARTER.BOLDER.FASTER and I am proud to have your … office in the system. I would like to personally honor your office during the 2014 CENTURY 21 Global Conference in Las Vegas. Please join me as well as thousands of your fellow System members from March 17-20 to learn, network, and celebrate your success. I look forward to seeing you and congratulating you in person.” Read More ▾
‟Dear Mr. & Mrs. Hill, On behalf of Age Well Senior Services, I thank you for your sponsorship of $3000 for Age Well Senior Services', 2013 Seniors Prom. Because of you and our other wonderful sponsors, the Seniors Prom netted over $16,000 benefitting Meals on Wheels programs. The Mission of Age Well Senior Services is to provide resources to older … adults to promote their vitality and support their independence. Our work is made possible because of your generosity, and for that we are truly grateful. At Age Well Senior Services we help seniors in 21 cities, covering over 400 square miles here in Orange County. Funding from you and other donors allows us to operate 6 major service programs, including Meals on Wheels, through which we delivered over 300,000 nutritious meals to homebound seniors last year. 91% of all donations goes to the provision of services to seniors. Thank you, again, for your support of this special event and for your contribution to Age Well Senior Services, you make a significant impact in improving the lives of older adults in Orange County. Your gift is greatly needed and genuinely appreciated. We look forward to your continued involvement with our organization.” Read More ▾
‟Dear Frank and Amy: Thank you for being a sponsor or our Inaugural Annual Laguna Woods Village Golf Tournament! It was a huge success and will significantly help us reach our goals for the Village's 50th anniversary celebrations in 2014, the same year that our city will celebrate its 15th anniversary. The Historical Society participates in many worthwhile activities including: … the Library of Congress' Veterans History Project, a bi-monthly publication of The Historian to which we have provided a complimentary subscription, oral history projects that capture stories from Veterans and participants in the El Toro Airport battle, production of a commemorative book celebrating the Village's 50th Anniversary, maintenance of a vast repository of historical material. Thank you again for your generous contribution. It will help the Historical Society fulfill its mission that benefit our community. We hope you will be a sponsor for our 2013 tournament!” Read More ▾
‟Thank you for being a dedicated friend and supporter of Easter Seals. We would like to extend our deep appreciation to the members of your company for helping to create life-changing solutions for children and adults with disabilities.”
‟In honor of your dedication and commitment to volunteerism and building stronger communities.”
‟In recognition of your commitment to volunteerism. You are to be commended for your dedication and contribution to building stronger communities. Best of luck in all of your future endeavors.”
